The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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5/5, 373 Reviews
99% Recommended
99% sales valuation accuracy
95% letting valuation accuracy
99% sales fee satisfaction
98% letting fee satisfaction
Neil
By : 'Jack Christie'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : GU7
Great service, all the guys were very helpful. Thank you
By : Tim B
Apr 25, 2024It’s good to hear that Neil and his colleagues took good care of you and very good of you to have shared your thoughts. Thanks also for picking us at WPR to act as your agent and very best of wishes with your future plans. Regards Tim B, Senior Partner, Warren Powell-Richards
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 3/14/2017, 4:08:06 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 99% | 99% | £220,000 | £3,150,000 |
Lettings | 95% | 98% | £625 | £2,750 |
Warren Powell Richards
47 High Street, Godalming, Surrey
GU7 1AU
01483 478200
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Stephen
By : 'Nicky'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU8
Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress... Read Full Review
Stephen
Richard
By : 'Jamie'
Services : Sales( As a Vendor )
Sold price : £750000
Would you recommend ? : Yes
Postcode : GU7
Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the... Read Full Review
Richard
Stephen
By : 'Rebecca'
Services : Sales( As a Buyer )
Sold price : £675
Would you recommend ? : Yes
Postcode : GU7
WPR have been great to work with as we bought our home in Godalming. Always friendly and brilliant communication - probably the best we've had from estate agents where we've not had to chase much at all. Of course their interests and support sits more with the sellers so it's a... Read Full Review
Richard
Stephen
By : 'Matt'
Services : Sales( As a Buyer )
Sold price : £675000
Would you recommend ? : Yes
Postcode : GU7
Purchasing a property through wpr was a fantastic experience. Richard and Stephen, who we dealt with throughout the process, were incredibly informative and professional. They have extensive knowledge and experience and we felt we were in good hands with them. They managed the sellers well and I... Read Full Review
Simon
By : 'Rebecca'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU8
Thank you to Simon, who has made our renting experience the best and smooth sailing. He’s been very helpful throughout from the first conversation to getting the keys. He’s been responsive to all enquiries and has made this an enjoyable... Read Full Review
By : S.Lewis
Jun 11, 2024Hi Rebecca, David, Thank you so much for your review! Glad Simon was helpful. Looking forward to another opportunity to work with you to get that fifth star! All the best Sebastien Owner / ...
Simon
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : GU8
Simon was responsive and compassionate throughout the entire process of moving from one rental property to another. He obviously cares about his clients and goes above and beyond to ensure positive outcomes all around. I felt Simon had a great deal of integrity and he came across as very... Read Full Review
By : Tim B
May 30, 2024What a lovely review and mention of Simon at WPR Lettings In Godalming. We are very grateful to you and wish you all the very best in your new home. Regards, Tim B, Senior Partner, Warren...
Simon
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : GU8
Simon is excellent and the Warren Powell Richard’s service is slick and the best I have experienced over the past 7 years of letting in the area. I highly recommend... Read Full Review
By : Tim B
May 30, 2024Thank you for the great recommendation and your kind words and most of all for being a valued client of our company. It's much appreciated, regards and best wishes, Tim B Senior Partner, Warren...
Simon
By : 'Camille'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU8
Simon Greenwood at WPR has been our absolute hero during a very traumatic time in which we lost our home. Just when we were losing hope he found us a beautiful home and more importantly jumped through hoops to make sure we secured it. A really genuine guy who has a good heart. Simon you're a... Read Full Review
By : Tim B
May 13, 2024What a super review with a happy outcome. Thank you very much indeed for sharing your thoughts and the 5 stars. I hope you will be very happy in your new home. Regards and best wishes, Tim B,...
Neil
By : 'Jack'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU7
Great service, all the guys were very helpful. Thank... Read Full Review
By : Tim B
Apr 25, 2024It’s good to hear that Neil and his colleagues took good care of you and very good of you to have shared your thoughts. Thanks also for picking us at WPR to act as your agent and very best of...
Simon
By : 'Danielle'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : GU7
I cannot thank Simon enough for all his help to secure my first home! Being heavily pregnant and having to find somewhere affordable in a short time frame was very stressful. However, Simon was so understanding and made this so much easier. He did all the hard work to make sure we had a home to... Read Full Review
By : Tim B
Apr 25, 2024What a fantastic review, thank you very much. Many congratulations on your the new member of your family. I hope you will all be super happy in your new home and I'm sure will make many happy...
Neil
By : 'Jacqueline'
Services : Sales( As a Buyer )
Sold price : £425000
Would you recommend ? : Yes
Postcode : GU7
WPR have provided an excellent and professional service. Neil Pritchard has gone out of his way to help with queiries, arrange additional visits to the property and to ensure a smooth... Read Full Review
By : Tim B
Apr 25, 2024Many thanks for taking the time to post your supportive 5 star review featuring Neil from WPR Godalming. It's great to hear that you felt that Neil offered a decent level of service. I wish you...
Richard
By : 'Abbie'
Services : Sales( As a Buyer )
Sold price : £565000
Would you recommend ? : No
Postcode : GU7
Great service throughout our house purchase. As first time buyers, Richard was extremely helpful in explaining the process and ensuring the purchase went through smoothly. WPR were incredibly efficient and helpful from start to finish and I would highly recommend them to others looking to purchase... Read Full Review
By : Tim B
Apr 15, 2024Thank you very much indeed for your kind words regarding Richard and the team at WPR Godalming. It's great to hear that they looked after you well during your purchase and very good of you to have...
Simon
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : GU7
Simon managed our move into a rental advertised with WPR in Godalming and it’s been a great experience throughout. He was on time, communicated proactively throughout the process and went the extra mile to get us into the property in the timelines we were working to. Overall, I am very... Read Full Review
By : Tim B
Apr 11, 2024Many thanks for your recommendation of WPR and your kind words featuring Simon Greenwood who heads up the Godalming Lettings team. We are very grateful to you and hope you are enjoying life in your...
Stephen
By : 'Karen'
Services : Sales( As a Buyer )
Sold price : £525000
Would you recommend ? : Yes
Postcode : GU7
WPR have been very professional and helpful along the whole way as we brought a property with them. They have kept regular contact with my estate agent and solicitors both ends to help and update me with things (saved me lots of work). Steve has been so easy to reach, is efficient to get things... Read Full Review
By : Tim B
Apr 3, 2024Thank you very much indeed for taking the time to post your 5 star review featuring Stephen at WPR Godalming. We are very grateful to you for sharing your thoughts and wish you much happiness in...
Simon
By : 'Julie'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : GU7
Simon was excellent from my first contact with him on the phone through to when we received the keys. He was very supportive, honest and informative due to the unexpected, awful situation we found ourselves in and that we had no control over. From viewing the property, setting up the referencing... Read Full Review
By : Tim B
Mar 28, 2024It's great to hear that Simon managed to help you out in your hour of need and I hope you will now be very happy in our new home. Thank you very much indeed for taking the time to share your...
Stephen
Richard
By : 'Jess'
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : No
Postcode : GU7
I had a good experience dealing with both Richard and Stephen when purchasing my first home. They were very quick to respond to any queries and flexed on numerous occasions to better suit our availability for viewings, including out of regular hours. They were both very friendly and put me at ease... Read Full Review
By : Tim B
Mar 25, 2024Congratulations on your new first home, what an exciting time for you and I hope you will be very happy there. Thank you very much for taking the time to post your review featuring Richard and...
Neil
By : 'K'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU8
Neil did a great job for us. He kept us up to date with viewings and was particularly helpful in finding out what was happening during the period between exchange and completion when there was an unexplained lull in progress. I would recommend Neil and the team at WPR for a thoroughly professional... Read Full Review
By : Tim B
Mar 12, 2024Thank you very much for sharing your thoughts on Neil at WPR Godalming’s efforts to keep your sale on track following your exchange of contracts. Thank you very much also for giving us the...
Neil
Richard
By : 'James'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU7
Great service, all the way through from marketing the property through to... Read Full Review
By : Tim B
Mar 7, 2024Thank you for picking WPR to act as your estate agent and for taking the time to post your 5 star review. We appreciate your kind words and also your business and wish you well with your future...
Richard
Stephen
By : 'AM'
Services : Sales( As a Vendor )
Sold price : £610000
Would you recommend ? : Yes
Postcode : GU7
I've just completed a house sale with WPR in Surrey (Godalming branch). It was a complicated process, completing on the third attempt after more than a year. I have to say that the bumps in the road were handled very positively by the branch manager, who stepped in at the right moments to... Read Full Review
By : Tim B
Feb 28, 2024It's great to hear that you have been successful on the third attempt to secure a home and I hope you will be very happy there. Thank you very much for taking the time to post your review featuring ...
Neil
By : 'Ella'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU7
After having a few estate agents to quote for selling my property, I decided on WRP and defiantly made the right choice. The details they produced were comprehensive and even added drone footage online which is fab. As the sale has progressed, Neil has been a godsend - keeping us up to date and ... Read Full Review
By : Tim B
Feb 22, 2024What a super review of Neil at WPR Godalming, thank you very much. I’m also thrilled to hear that you liked the aerial photography of your home. Thanks also for picking us at WPR to act as...