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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
1/5, 14 Reviews
14% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
11% sales fee satisfaction
11% letting fee satisfaction
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By : 'Brice Trevisan'
Services : Letting(As a Tenant)
Rent PCM : £3200
Would you recommend ? : No
Postcode : W14
The agency favored the landlord (with whom they have continuous commercial relationships) throughout the end of tenancy process leading to us paying unjustified out of accordance costs such as check out report and administrative fees that should not have been covered by us. In collusion with the landlord, they accepted to modify the check out report produced by an independent inspector (Green Kite) in the absence of the parties to our detriment in view of allowing the landlord to proceed with unfair deductions to our deposit. The agency never interceded with the landlord and every margin call were all made to the landlord's benefit. Sam Canning Birtles who was an excellent employee of the agency and found the property for us left for a competitor a few months ago. We truly recommend, to the extent possible, to avoid this agency for any lettings if your are prospective tenants. We are contemplating to sue the agency as soon as the deposit adjudication process will be completed by TDS.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 11% | £0 | £0 |
| Lettings | 50% | 11% | £1,208 | £3,200 |
Marsh & Parsons
107 Shepherds Bush Road, Brook Green, London, Greater London
W6 7LP
0207 605 7760
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Jo'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : No
Postcode : W14
Bob Marsh and Parsons manage my one bedroom flat in West London. Not only did they fail to ensure that the tenant they found was able to pay, they then failed to act when I pointed out early on in to the agreement that the tenant was going to default and allowed the tenant to leave 6 months later... Read Full Review
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By : 'Brice'
Services : Letting( As a Tenant )
Rent PCM : £3200
Would you recommend ? : No
Postcode : W14
The agency favored the landlord (with whom they have continuous commercial relationships) throughout the end of tenancy process leading to us paying unjustified out of accordance costs such as check out report and administrative fees that should not have been covered by us. In collusion with the... Read Full Review
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By : 'No'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : W14
Despicable criminals and sadists that seem to have been coached by the MOB. They screw you over at EVERY opportunity, completely disappear whenever there is an issue even when (and particularly when) they are obviously at fault. Lots of bedbugs, water problems and common areas that... Read Full Review
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By : 'Archie'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : W2
Truly awful. Completely unscrupulous. Avoid at all Costs. They take no responsibility for any damage to your property by contractors they hire even if your property is rendered uninhabitable as mine... Read Full Review
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By : 'Carl'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W12
My partner and I (21 and 25) were looking for our first flat together, we were so excited but unfortunately taken advantage of. At first the agent from the Shepherds Bush branch (Lets call them H), was great and very helpful. Kept coming back with new flats and the viewings were good, I... Read Full Review
By : Vange
Jul 23, 2021Hi, I just wanted to ask how you managed to get a portion of your rent back. I am in a similar situation where I have been pressured to pay the holding deposit but I am yet to sign the contract. The...
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By : 'Angela'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W14
Encouraged into raising the asking price and all for nothing. Bathtub broken for over 5 months, carpet falling apart. Shower not working for months at a time. Microwave breaking twice. Light circuit broken and strobing for months. Construction for months outside the window. FOUR AGENTS HELPING US... Read Full Review
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By : 'Catastrophic'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : W14
Verging on the linits of criminality.. Prospective tenants with held Abusive emails from the firm Referencing inaccurate Very bad reputation. I cannot possibly recommend these... Read Full Review
Bad
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By : 'Dee'
Services : Letting( As a Tenant )
Rent PCM : £1208
Would you recommend ? : No
Postcode : W14
It is hard to believe this agency can legally operate in this country. Everything switched from regular to HELL the day the tenancy started. A series of lies, deflections and obstructions following the fact that the shower did not work for a whole month whereas fixing it had been a pre-condition... Read Full Review
They are quick to offer you some admin fee back to you whereas the damage they caused should have cost waaaaaay more only so they can say you've already accepted compensation! WATCH OUT. These are scam artists.
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By : 'judy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : W128
had a viewing of a property today arranged for a builder and friend to view also, M&P called 15 minutes before viewing (we were at the property) to cancel - an offer had just been accepted and all viewings stopped! Sub standard treatment and not professional in any way. Steer... Read Full Review
n.a. thank goodness
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By : 'potential_customer'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W6
I called for information about a property, the lettings agent, before verifying if the property I was calling for was available they wanted to know: Where I lived Why I wanted to move The name of the company I worked for My job title At a certain point I had to stop the line of questioning to ask ... Read Full Review
N/A
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By : 'Dean'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W14
The most despicable, VILE bunch of people I have ever had to deal with. Every single one of them. Everything was wrong with the flat the minute I arrived. Shower broken, filthy carpet, all furniture broken. It was almost like a joke. They jerked me around for MONTHS to fix everything, while whilst... Read Full Review
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By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W14
This must be a terrible place to work as we seem to receive a new contact every two months. Multiple errors include sending incorrect emails, wrong names on contracts etc etc. The list goes on. Luckily we've been fortunate enough to have wonderful landlords that we can get in touch with... Read Full Review
Irrelevant
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By : 'No'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W12
I've been renting for many years in different countries across Europe, by far this was the worse experience that I've got with a letting agent/landlord. I found the letting agency staff abusive in their response and not helpful at all. I had problems with the house from day 1: heating not... Read Full Review
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By : 'Maria'
Services : Letting( As a Tenant )
Would you recommend ? : No
We have rented a flat with this agency for 18 months and has been a nightmare! They were suposed to manage the property and we have had 3 different property managers, all os them very incompetent. They never replied when we had a problem at home ( for example, we had our patio flooded for 1 week... Read Full Review
Their job!