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2.7/5, 9 Reviews
63% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
0% sales fee satisfaction
99% letting fee satisfaction
By : 'Liam Barber'
Services : Letting(As a Tenant)
Sold price : £1600
Would you recommend ? : No
Postcode : NG24
Absolutely terrible service from start to (soon to be) finish! Lack of communication with both myself (the landlord) and my tenant. Said they would call but only email.. Constant mistakes from overcharging, admin errors to “forgetting to tell me things”. BE CAREFUL OF POORLY WROTE CONTRACTS WHICH MAKE NO SENSE! A 6 month cancellation even though the tenancy agreement timings are different. I have spoke to multiple agents and they have all said this is strange. I would not trust this company and I am writing this review to warn other potential tenants looking at going into a management agreement, even though may respond and say contact me, they won’t do anything about it!
Joke of a company
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents
By : 'Liam'
Services : Letting( As a Tenant )
Sold price : £1600
Would you recommend ? : No
Postcode : NG24
Absolutely terrible service from start to (soon to be) finish! Lack of communication with both myself (the landlord) and my tenant. Said they would call but only email.. Constant mistakes from overcharging, admin errors to “forgetting to tell me things”. BE CAREFUL OF POORLY WROTE CONTRACTS... Read Full Review
Joke of a company
By : 'Datta'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NG32
Disgusting and unprofessional service from the branch manager, over valued a house by £100,000 - which agent has a house on sale for almost a year if they are working effectively? Completely negligent and out of line with market conditions poor service to myself and vendor. Compliance... Read Full Review
Tam
By : 'Mary'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : NG31
We found dealing with Tam and Sandra very pleasant .they were helpful and nothing too much trouble for them .We would recommend Connells lettings to anyone . Everything seems to have gone so smoothly... Read Full Review
By : 'Not'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : No
Postcode : NG33
One of the worst experiences we have had, after what we thought was a positive valuation it went downhill from there. Very poor communication, i.e., very little feedback on viewings, if at all, details of prospective viewings almost non-existent, this after repeated phone calls asking that everyone ... Read Full Review
The fee charged certainly did not reflect the service given.
By : 'R'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : LE13
I have been working with Connells Lettings team for a few years now and have had fantastic service notably from Emma Marriot and more recently from her colleague Emma Ter Harr - who work between the Grantham and Melton Mowbray offices. Despite working across the two areas, I have found them both... Read Full Review
Good
By : 'Landlord'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : NG31
I have been letting a couple of properties in the Grantham through Connells for the last couple of years, for the first few months there was a lot of staff turnover so the service was a little poor, but I can honestly say that since Emma Marriott in branch and Louise Burleigh in the maintenance... Read Full Review
I feel there feels are slightly high
Louise
By : 'Rigsby'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : NG31
The purchase of our properties went through very well but unfortunately we were let down badly by the person the let out the first of these with letting to an obviously poor tenant and failure to communicate. However, a change of personnel; rectified that and we now enjoy a really good... Read Full Review
Within normal rates
By : 'J'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : NG31
Connells Grantham business mantras are seemingly deception, shockingly poor service & timekeeping, and theft. Throughout our tenancy they consistently failed to respond in a timely fashion to our requests, which at it's worst left left us with an unsecured property (broken back door lock)... Read Full Review
In line with industry standard.
Louise
By : 'Ashley'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : NG31
I'd just like to thank Louise Stewart for all her help and guidance in renting out my properties in Grantham. Her professional attitude when dealing with difficult tenants or tradesman is greatly appreciated and she is always my first port of call when these issues arise. I know I can ask her... Read Full Review
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 0% | 0% | £200,000 | £200,000 |
Lettings | 100% | 99% | £525 | £800 |
Connells
2 Watergate, Grantham, Lincolnshire
NG31 6PR
01476 590 050