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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4530 Reviews
91% Recommended
92% sales valuation accuracy
88% sales fee satisfaction
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Mia
By : 'Anthony and Donna'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : LL23
Through absolutely no fault of Springbok, our experience of the last 12 months has been a roller coaster of misfortunate events. The support and service we received from Springbok was second to none ,but it has to be said Mia went above and beyond our expectation. She has championed our corner relentlessly. With her steadfast commitment, determination and professional approach she kept us on course and gave us continued hope. We are now in our dream home and would like to thank all the team at Springbok and much appreciation to Mia.
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
No Branch Video found...
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 88.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1992 | 180 | 1781 | 115 | 188 | 102 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/5/2024, 10:58:26 AM by allAgents
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Haden
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...
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By : 'Colin'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : No
Postcode : EH54
Communication and updates were poor. Quite a lot of the time we had no idea what was going on. Things improved when Craig took over our ... Read Full Review
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By : 'Miss'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £125
Would you recommend ? : Yes
Postcode : PO21
Great experience with Springbok looking forward to my ... Read Full Review
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By : 'Ray'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £180000
Would you recommend ? : Yes
Postcode : PE22
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and ... Read Full Review
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By : 'Ray'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £180000
Would you recommend ? : Yes
Postcode : PE22
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and ... Read Full Review
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By : 'Lisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £180
Would you recommend ? : Yes
Postcode : PE21
Haden has been an incredible support through the whole process of us finding, and purchasing, our forever home. We are very impressed with Soringbok, and would highly recommend both them, and particularly Haden to ... Read Full Review
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By : 'Liam'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : OX3
Very good service from start to finish, William kenny fantastic customer service, would highly ... Read Full Review
Very good service, William kenny fantastic customer service
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By : 'Richard'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : SN2
Quick and efficient service from Springbok. Annie was great throughout the process, always informed and was very friendly. Nothing was too much hassle. Thankyou ... Read Full Review
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By : 'Ally'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £145000
Would you recommend ? : Yes
Postcode : PR1
Annie made my experience a smooth one, lots of support and kept up to date. Annie explained process and never made me feel under pressure. Brilliant agent , softly spoken and very approachable, always returned your calls. Good customer service and ... Read Full Review
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By : 'Ally'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £145000
Would you recommend ? : Yes
Postcode : PR1
Annie made my experience a smooth one, lots of support and kept up to date. Annie explained process and never made me feel under pressure. Brilliant agent , softly spoken and very approachable, always returned your calls. Good customer service and ... Read Full Review
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Mia
By : 'Anthony'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LL23
Through absolutely no fault of Springbok, our experience of the last 12 months has been a roller coaster of misfortunate events. The support and service we received from Springbok was second to none ,but it has to be said Mia went above and beyond our expectation. She has championed our corner ... Read Full Review
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By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £345000
Would you recommend ? : Yes
Postcode : LN22
Taryck was brilliant from start to finish. Went over and beyond to make sure everyone was informed and listened when I was stressed. He really helped. He needs a pay rise ... Read Full Review
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By : 'PAULA'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £140000
Would you recommend ? : Yes
Postcode : WA9
Jessica Thornton kept me up to date with all the viewing appointments and the process of what was happening and also reassured me of my ... Read Full Review
Jessica Thornton kept me up to date with all the viewing appointments and the process of what was happening and also reassured me of my questions
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By : 'PAULA'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £140000
Would you recommend ? : Yes
Postcode : WA9
Jessica Thornton kept me up to date with all the viewing appointments and the process of what was happening and also reassured me of my ... Read Full Review
Jessica Thornton kept me up to date with all the viewing appointments and the process of what was happening and also reassured me of my questions
