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Cox & Co
4.7/5, 177 Reviews
95% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
90% sales fee satisfaction
90% letting fee satisfaction
Whole of market master mortgage brokers, letting, sales & property sourcing agents.
Pioneering ‘Property Investment Management’ - A global turnkey solution for all who want to invest in income-producing property across the central belt of Scotland
The UK's largest customer review website for the property industry.
Cox & Co
12 Castle Terrace,EH1 2DP
Certified Customer Experience
Report Summary
Report generated on (01 May 2025 @ 19:04:09)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Oluwayemisi Ephraim on 29th Apr 2025
5 Star Review
Their response is so swift and the staff are amazing. Special thanks to Lisa and Patricia. Your good work is well appreciated.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Hannah on 25th Apr 2025
5 Star Review
We've been tenants with Cox & Co 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive and helpful since we've been working with her. Thanks Michelle!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Hannah Paterson on 25th Apr 2025
5 Star Review
We've been tenants with Cox & Co for 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive and helpful since we've been working with her. Thanks Michelle!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
John Clark on 9th Mar 2025
5 Star Review
Worked with Cox & Co to provide us with mortgage and bridging loan - I work in a non conventional field so not easy to get a standard mortgage and loan, Chris at Cox & Co did a great job working through the available options to facilitate our lending. The additional work required was caried out in a very efficient manner and know the team went above and beyond to ensure we received what we needed. Thanks.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Reema on 8th Mar 2025
5 Star Review
I have rented from Cox & Co, and I couldn't be more pleased with their services. A special mention goes to Michelle, who went above and beyond in helping with the heater installation in my flat. She took the time to ensure the process went smoothly and consistently followed up to make sure everything was done in a timely manner.
I’ve always been impressed by Cox & CO’s timely maintenance services. Their team is highly responsive, addressing any concerns promptly and professionally.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 01/05/2025
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"Really pleased with Cox &..."
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5 Star Review
By : 'Matt L'
Services : Sales(As a Vendor)
Sold price : £265500
Would you recommend ? : Yes
Postcode : EH6
Jan 22, 2025
People found this helpful0
Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process throughout.
Was this helpful?:
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Latest Reviews
Oluwayemisi Ephraim
Hannah Paterson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 90% | £65,000 | £925,000 |
| Lettings | 100% | 90% | £669 | £1,950 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 16 | 2 | 9 | 0 | 6 | 0 | 10 | 1 | 34 | 2 |
Areas covered
- Edinburgh
- EH1
- EH10
- EH2
- EH3
- EH4
- EH5
- EH6
- EH7
- EH8
- EH9
- Glasgow
- Scottish Borders
Address
Cox & Co
12 Castle Terrace, Edinburgh, City Of Edinburgh
EH1 2DP
0131 229 6017
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
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Their response is so swift ...
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5 Star Review
Lisa
Megan
By : 'Oluwayemisi'
Branch : Edinburgh, 12 Castle Terrace
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH13
Apr 29, 2025
People found this helpful0
Their response is so swift and the staff are amazing. Special thanks to Lisa and Patricia. Your good work is well ... Read Full Review
Comments on Agent Fees
Fee for the apartment is high though but I appreciate the services of the agent
Comments (0)
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Oluwayemisi Ephraim said about Cox & Co
Services : Letting( As a Tenant )Date: 29th Apr 2025
Their response is so swift and the staff are amazing. Special thanks to Lisa and Patricia. Your good work is well appreciated.
The UK's Largest Customer Review Website for the Property Industry
Great Sevice, fast and ...
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5 Star Review
By : 'Hannah'
Branch : Edinburgh, 12 Castle Terrace
Services : 2
Would you recommend ? : Yes
Postcode : DD1
Apr 25, 2025
People found this helpful
We've been tenants with Cox & Co 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive and ... Read Full Review
Comments (0)Was this helpful?:
Hannah said about Cox & Co
Services : 2Date: 25th Apr 2025
We've been tenants with Cox & Co 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive and helpful since we've been working with her. Thanks Michelle!
The UK's Largest Customer Review Website for the Property Industry
We've been tenants with Cox & ...
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5 Star Review
Michelle
By : 'Hannah'
Branch : Edinburgh, 12 Castle Terrace
Services :
Would you recommend ? : Yes
Apr 25, 2025People found this helpful0
We've been tenants with Cox & Co for 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive ... Read Full Review
Comments (0)We've been tenants with Cox & Co for 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive and helpful since we've been working with her. Thanks Michelle!
Was this helpful?:
Hannah Paterson said about Cox & Co
Services : Date: 25th Apr 2025
We've been tenants with Cox & Co for 5 years now, and they have been great. We've had a few emergencies over the years, and they have always acted quickly, with understanding and empathy. Michelle recently helped us contact our landlord to get an issue sorted and she has been nothing but attentive and helpful since we've been working with her. Thanks Michelle!
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Above and ...
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5 Star Review
Chris
By : 'John'
Branch : Edinburgh, 12 Castle Terrace
Services : Mortgages
Would you recommend ? : Yes
Postcode : AB53
Mar 9, 2025
People found this helpful0
Worked with Cox & Co to provide us with mortgage and bridging loan - I work in a non conventional field so not easy to get a standard mortgage and loan, Chris at Cox & Co did a great job working through the available options to facilitate our lending. The additional work required was caried out in ... Read Full Review
Comments (0)Was this helpful?:
John Clark said about Cox & Co
Services : Mortgages( )Date: 9th Mar 2025
Worked with Cox & Co to provide us with mortgage and bridging loan - I work in a non conventional field so not easy to get a standard mortgage and loan, Chris at Cox & Co did a great job working through the available options to facilitate our lending. The additional work required was caried out in a very efficient manner and know the team went above and beyond to ensure we received what we needed. Thanks.
The UK's Largest Customer Review Website for the Property Industry
Heater ...
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5 Star Review
Michelle
By : 'Reema'
Branch : Edinburgh, 12 Castle Terrace
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH8
Mar 8, 2025
People found this helpful0
I have rented from Cox & Co, and I couldn't be more pleased with their services. A special mention goes to Michelle, who went above and beyond in helping with the heater installation in my flat. She took the time to ensure the process went smoothly and consistently followed up to make sure ... Read Full Review
Comments (0)I have rented from Cox & Co, and I couldn't be more pleased with their services. A special mention goes to Michelle, who went above and beyond in helping with the heater installation in my flat. She took the time to ensure the process went smoothly and consistently followed up to make sure everything was done in a timely manner.
Was this helpful?:
Reema said about Cox & Co
Services : Letting( As a Tenant )Date: 8th Mar 2025
I have rented from Cox & Co, and I couldn't be more pleased with their services. A special mention goes to Michelle, who went above and beyond in helping with the heater installation in my flat. She took the time to ensure the process went smoothly and consistently followed up to make sure everything was done in a timely manner.
I’ve always been impressed by Cox & CO’s timely maintenance services. Their team is highly responsive, addressing any concerns promptly and professionally.
The UK's Largest Customer Review Website for the Property Industry
I had a great experience with ...
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5 Star Review
Mike
Michelle
By : 'Sam'
Branch : Edinburgh, 12 Castle Terrace
Services :
Would you recommend ? : Yes
Feb 23, 2025People found this helpful0
I had a great experience with Cox & Co and their team over four years renting a property. Mike, Michelle and Patricia were all excellent - extremely responsive throughout and the moving in and out process couldn't have been smoother. ... Read Full Review
Comments (0)I had a great experience with Cox & Co and their team over four years renting a property. Mike, Michelle and Patricia were all excellent - extremely responsive throughout and the moving in and out process couldn't have been smoother. Cheers!
Was this helpful?:
Sam Telford said about Cox & Co
Services : Date: 23rd Feb 2025
I had a great experience with Cox & Co and their team over four years renting a property. Mike, Michelle and Patricia were all excellent - extremely responsive throughout and the moving in and out process couldn't have been smoother. Cheers!
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My wife and I had a very ...
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5 Star Review
Jenna
By : 'Clarke'
Branch : Edinburgh, 12 Castle Terrace
Services : Sales( As a Buyer )
Sold price : £680000
Would you recommend ? : Yes
Postcode : EH10
Jan 28, 2025
People found this helpful0
My wife and I had a very positive experience with Cox & Co. We dealt directly with Jenna who was incredibly informative of the property we ended up buying, was very easy to contact and all round made the whole experience ... Read Full Review
Comments (0)My wife and I had a very positive experience with Cox & Co.
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Clarke Veitch said about Cox & Co
Services : Sales( As a Buyer )Date: 28th Jan 2025
My wife and I had a very positive experience with Cox & Co.
We dealt directly with Jenna who was incredibly informative of the property we ended up buying, was very easy to contact and all round made the whole experience easy.
The UK's Largest Customer Review Website for the Property Industry
Really pleased with Cox & ...
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5 Star Review
Jenna
Andrew
By : 'Matt'
Branch : Edinburgh, 12 Castle Terrace
Services : Sales( As a Vendor )
Sold price : £265500
Would you recommend ? : Yes
Postcode : EH6
Jan 23, 2025
People found this helpful0
Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process ... Read Full Review
Comments (0)Was this helpful?:
Matt L said about Cox & Co
Services : Sales( As a Vendor )Date: 23rd Jan 2025
Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process throughout.
The UK's Largest Customer Review Website for the Property Industry
Really pleased with Cox & ...
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5 Star Review
Jenna
Andrew
By : 'Matt'
Branch : Edinburgh, 12 Castle Terrace
Services : Sales( As a Vendor )
Sold price : £265500
Would you recommend ? : Yes
Postcode : EH6
Jan 22, 2025
People found this helpful0
Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process ... Read Full Review
Comments (0)Was this helpful?:
Matt L said about Cox & Co
Services : Sales( As a Vendor )Date: 22nd Jan 2025
Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process throughout.
The UK's Largest Customer Review Website for the Property Industry
Great service from Jenna and ...
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5 Star Review
By : 'Matt'
Branch : Edinburgh, 12 Castle Terrace
Services :
Would you recommend ? : Yes
Jan 22, 2025People found this helpful
Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process ... Read Full Review
Comments (0)Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process throughout
Was this helpful?:
Matt L said about Cox & Co
Services : Date: 22nd Jan 2025
Great service from Jenna and team - we got a really good result on the sale of my flat, with helpful communication and an easy process throughout
The UK's Largest Customer Review Website for the Property Industry
Carole was great as helping ...
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5 Star Review
Carole
By : 'Jane'
Branch : Edinburgh, 12 Castle Terrace
Services :
Would you recommend ? : Yes
Jan 22, 2025People found this helpful0
Carole was great as helping us get our first mortgage, she was thorough and very reassuring throughout the process. Thank ... Read Full Review
Comments (0)Carole was great as helping us get our first mortgage, she was thorough and very reassuring throughout the process. Thank you!
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Jane Barr said about Cox & Co
Services : Date: 22nd Jan 2025
Carole was great as helping us get our first mortgage, she was thorough and very reassuring throughout the process. Thank you!
The UK's Largest Customer Review Website for the Property Industry
Carole was great at helping ...
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5 Star Review
Lisa
By : 'Jane'
Branch : Edinburgh, 12 Castle Terrace
Services : Mortgages
Would you recommend ? : No
Jan 22, 2025
People found this helpful0
Carole was great at helping us get our first mortgage. She was extremely thorough and reassuring throughout the process. Thank you ... Read Full Review
Comments (0)Was this helpful?:
Jane Barr said about Cox & Co
Services : Mortgages( )Date: 22nd Jan 2025
Carole was great at helping us get our first mortgage. She was extremely thorough and reassuring throughout the process. Thank you Carole!
The UK's Largest Customer Review Website for the Property Industry
I have rented through Cox and ...
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5 Star Review
Michelle
By : 'Tain'
Branch : Edinburgh, 12 Castle Terrace
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH10
Nov 15, 2024
People found this helpful0
I have rented through Cox and Co for 3 years and their maintenance service has been excellent. Any problems have been addressed and the contractors used have always been very ... Read Full Review
Comments (0)Was this helpful?:
Tain Stevenson said about Cox & Co
Services : Letting( As a Tenant )Date: 15th Nov 2024
I have rented through Cox and Co for 3 years and their maintenance service has been excellent. Any problems have been addressed and the contractors used have always been very polite.
The UK's Largest Customer Review Website for the Property Industry
Friendly ...
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5 Star Review
By : 'Juan'
Branch : Edinburgh, 12 Castle Terrace
Services :
Would you recommend ? : Yes
Nov 10, 2024People found this helpful
Friendly ... Read Full Review
Comments (0)Friendly staff.
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Juan du Preez said about Cox & Co
Services : Date: 10th Nov 2024
Friendly staff.
The UK's Largest Customer Review Website for the Property Industry
Property ...
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5 Star Review
Neill
Lisa
By : 'Chris'
Branch : Edinburgh, 12 Castle Terrace
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH1
Oct 16, 2024
People found this helpful0
Jess and I want to say thank you to all the team at Cox and Co for such a smooth and professional process from our initial telephone enquiry, the viewing through to the purchase, guidance on becoming landlords and subsequent advertising and letting of the property. We have been so impressed with ... Read Full Review
Comments (0)Jess and I want to say thank you to all the team at Cox and Co for such a smooth and professional process from our initial telephone enquiry, the viewing through to the purchase, guidance on becoming landlords and subsequent advertising and letting of the property.
Was this helpful?:
Chris said about Cox & Co
Services : Letting( As a Owner )Date: 16th Oct 2024
Jess and I want to say thank you to all the team at Cox and Co for such a smooth and professional process from our initial telephone enquiry, the viewing through to the purchase, guidance on becoming landlords and subsequent advertising and letting of the property.
We have been so impressed with how you have helped us through the process and would not hesitate to recommend you in the future.
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Marc blew in ,all high octain ...
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4 Star Review
By : 'Philip'
Branch : Edinburgh, 12 Castle Terrace
Services :
Would you recommend ? : Yes
Sep 25, 2024People found this helpful
Marc blew in ,all high octain & passion ,Josh guided us into calm waters .mission accomplished . Thank ... Read Full Review
Comments (0)Marc blew in ,all high octain & passion ,Josh guided us into calm waters .mission accomplished . Thank you
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Philip Porritt said about Cox & Co
Services : Date: 25th Sep 2024
Marc blew in ,all high octain & passion ,Josh guided us into calm waters .mission accomplished . Thank you
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Carole ...
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5 Star Review
Carole
By : 'Neil'
Branch : Edinburgh, 12 Castle Terrace
Services : Mortgages
Would you recommend ? : Yes
Postcode : EH12
Sep 25, 2024
People found this helpful0
Carole was and always is very prompt at replying and clearly explains all the required processes, timelines and requirements. I have used her twice and would happily ... Read Full Review
Comments (0)Was this helpful?:
Neil Grant said about Cox & Co
Services : Mortgages( )Date: 25th Sep 2024
Carole was and always is very prompt at replying and clearly explains all the required processes, timelines and requirements. I have used her twice and would happily recommend,
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I have been involved in ...
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5 Star Review
By : 'heather'
Branch : Edinburgh, 12 Castle Terrace
Services :
Would you recommend ? : Yes
Sep 22, 2024People found this helpful
I have been involved in property for more than 30 years and have never experienced the excellent level of service from a broker as I did from Cox & Co. At the outset, John Cox set out various options to maximise the potential in my portfolio and we decided moving them to a Ltd Company was the best ... Read Full Review
Comments (0)I have been involved in property for more than 30 years and have never experienced the excellent level of service from a broker as I did from Cox & Co. At the outset, John Cox set out various options to maximise the potential in my portfolio and we decided moving them to a Ltd Company was the best way forward. Carole Melon took over from there and arranged the remortgages, not an easy tax as I needed expat lending. There were several obstacles along the way but Carole managed them all with outstanding professionalism. Whether you're a first time buyer or a portfolio landlord looking to remortgage or sell your properties, Cox & Co will lead you every step of the way.
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heather hanning said about Cox & Co
Services : Date: 22nd Sep 2024
I have been involved in property for more than 30 years and have never experienced the excellent level of service from a broker as I did from Cox & Co. At the outset, John Cox set out various options to maximise the potential in my portfolio and we decided moving them to a Ltd Company was the best way forward. Carole Melon took over from there and arranged the remortgages, not an easy tax as I needed expat lending. There were several obstacles along the way but Carole managed them all with outstanding professionalism. Whether you're a first time buyer or a portfolio landlord looking to remortgage or sell your properties, Cox & Co will lead you every step of the way.
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SIMPLY THE ...
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5 Star Review
John
Carole
By : 'HEATHER'
Branch : Edinburgh, 12 Castle Terrace
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH5
Sep 22, 2024
People found this helpful0
I have been involved in property for more than 30 years and have never experienced the excellent level of service from a broker as I did from Cox & Co. At the outset, John Cox set out various options to maximise the potential in my portfolio and we decided moving them to a Ltd Company was ... Read Full Review
Comments (0)Was this helpful?:
HEATHER HANNING said about Cox & Co
Services : Letting( As a Owner )Date: 22nd Sep 2024
I have been involved in property for more than 30 years and have never experienced the excellent level of service from a broker as I did from Cox & Co. At the outset, John Cox set out various options to maximise the potential in my portfolio and we decided moving them to a Ltd Company was the best way forward. Carole Melon took over from there and arranged the remortgages, not an easy tax as I needed expat lending. There were several obstacles along the way but Carole managed them all with outstanding professionalism. Whether you're a first time buyer or a portfolio landlord looking to remortgage or sell your properties, Cox & Co will lead you every step of the way.
The UK's Largest Customer Review Website for the Property Industry
Carole has been wonderful ...
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5 Star Review
Carole
By : 'NB'
Branch : Edinburgh, 12 Castle Terrace
Services : Mortgages
Sold price : £230000
Would you recommend ? : Yes
Postcode : EH6
Sep 8, 2024
People found this helpful0
Carole has been wonderful from start to finish with securing us a ... Read Full Review
Comments (0)Was this helpful?:
NB said about Cox & Co
Services : Mortgages( )Date: 8th Sep 2024
Carole has been wonderful from start to finish with securing us a mortgage!
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Complaints Procedure
Please contact our Managing Director, John Cox, on - j.cox@coxandco.co
Last updated at 4/30/2025, 10:48:36 AM by allAgents
