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4/5, 21 Reviews
67% Recommended
100% letting valuation accuracy
86% letting fee satisfaction
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By : 'Frank'
Services : Letting(As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : WA1
secured a viewing in Newton-le-Willows and was told I was the first of three appointments to view the property. I booked my train Tickets from London and travelled up at a cost of over £100 and arrived at the property whereby I had been told Hanna with a red car would show me around. Two other subsequent appointments turned up and after "Hanna" failed to turn up, the other customer phone the office whereby she was told a voice message was left on her phone informing that they could not get hold of the tenant to show us around. Little did the office know that the three appointments were standing next to each other and no such voice messages were left. The tenant appeared to be home too as his vacant business van was parked on his driveway with the window wound down. With no representative coming. We just had to go home. I LIVE 260 MILES AWAY! No! I'm heading to their offices to give them what for... I turned up at 15:30 and it was locked. Sign says offices shut at 16:00 on Saturday. After hanging around, I spot someone inside who opens the door and I vent my frustration - only it's the sales girl in the sales department who has nothing to do with lettings. I sigh and leave for what would turn out a 5 hour trip back to London. Why did no agent come out to the property at the agreed time even though "she couldn't get hold" of the tenants by phone. Appointments had been arranged and tenants should have known before hand. This smells of laziness whereby Hanna has messed up and her cure for the situation is to ignore it until the problem disappears.
The branch manager really needs an internal investigation into the practice of its agents.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 86.00% | £450 | £1,550 |
Entwistle Green
New Oxford House, 59 \\\/ 61 Sankey Street, Warrington, Cheshire
WA1 1SL
01925 899890 - 01925 899889
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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lucy
Letting
By : 'Andrea'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : WA2
I had the five stars experience with Entwistle Green in Warrington. I moved into a city first time and they been very helpful and organized. I manage to move in the property in 2 days! Thank you Clare and... Read Full Review
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Dora
By : 'Linda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA1
Entwistle Warrington are always as helpful as possible and Dora is such a friendly and pleasant agent for the company, very... Read Full Review
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lucy
By : 'Chloe'
Services : Other
Would you recommend ? : Yes
Postcode : L4
I worked with a aganet called lucy , she above and beyond to help us , exellent customer service and always went out of her way , took alot of pressure off us , she was great would recommend to anyone in a... Read Full Review
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Dora
By : 'Mikail'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : WA4
Thank you for everything so kindly and helpful service especially Dora seimeni and... Read Full Review
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By : 'Jim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA4
Quick response to my report of issue and take action within a reasonable... Read Full Review
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Craig
By : 'Leslie'
Services : Letting( As a Owner )
Rent PCM : £1300000
Would you recommend ? : Yes
Postcode : WA5
I Rent Two Apartments out with Entwhistle Green In Warrington. When my property became empty just one week ago Lucy Burton arrange new Carpets for me Got the place cleaned. Found a new Tennant for the exact rent I needed. Big Thanks to Lucy And Dora. Very... Read Full Review
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Dora
By : 'Abid'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA2
Excellent customer service. Dora was very helpful today and sorted my issues... Read Full Review
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Dora
By : 'Martin'
Services : Letting( As a Owner )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : WA5
Really professional estate agents. Found me a great tenant at right price for the property. Very good communication and service. Highly... Read Full Review
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Letting
By : 'Charles'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WA2
It's a good one, let's contact if you find someone to... Read Full Review
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Dora
By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA2
I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to... Read Full Review
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Dora
By : 'Agnes'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : WA2
Really helpful people, kind and professional. I can highly recommend. Swift and easy... Read Full Review
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Dora
Letting
By : 'Steve'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : WA7
Excellent service from all the team Extremely helpful, much appreciated,... Read Full Review
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Letting
By : 'Louise'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : WA5
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly... Read Full Review
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Lisa
By : 'Julie'
Services : Sales( As a Vendor )
Sold price : £277500
Would you recommend ? : Yes
Postcode : WA4
A professional service from start to finish. Good communication on the progress of the sale, which was unfortunately hindered by probate issues. A big thank-you to Lisa who was so... Read Full Review
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Letting
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : WA3
I have to say that Claire and the team were very professional from the first viewing and nothing was too much trouble I would certainly have no hesitation to use the team again if I needed to rent a property in the future. I can safely say that if you need to rent then contact them and you... Read Full Review
I have never rented before so I can\'t comment on the fees charged but I was happy with the service and you have to pay for quality
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Letting
By : 'Bramhall'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA1
I would like to thank Mandy Boot and the staff in the Lettings team, who are always helpful and assist with any problems that may arise. As we do not live near Warrington Mandy and the team help us in which ever way they can so we are not travelling backwards and forwards. Great... Read Full Review
Good
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Craig
By : 'Craig'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : No
Postcode : WA5
Let my property out to these people cost me �420 for them to find somebody to move in for a 6 month contract then the tenants moved out after 3 months, they never changed the gas and electric bill over now I've bing sting with a 3 ton bill.... Read Full Review
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By : 'Alan'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £85000
Would you recommend ? : No
Postcode : WA2
Tried to make an appointment to view a property - couldn't arrange instantly but no problem, they took all my details to contact me as soon as it was arranged. A few days went by so I called back and was told a sale had been agreed and that was why they didn't call me back. Not quite what you would ... Read Full Review
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Carly
By : 'Frustrated'
Services : Letting( As a Owner )
Rent PCM : £1225
Would you recommend ? : No
Postcode : WA1
I paid Countrywide 10% of my rental income for a fully managed service for two properties, and they did almost nothing to earn it, and I ended up doing all the chasing. Countrywide Lettings took over a small local agency (iSite) I had my two properties let with. While the property was managed by... Read Full Review
By the time my complaint was finally escalated to the regional manager NOTHING would have persuaded me to change my mind.
10% is fine for a fully managed service, but I ended up doing most of the managing.
By : Frustrated Landlord
Feb 10, 2016UPDATE - Property Ombudsman has awarded me £500 from Countrywide for the Energy transfer compliant. This was in addition to the £350 that Countrywide paid me for the previous complaint regarding...
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By : 'Frank'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WA1
secured a viewing in Newton-le-Willows and was told I was the first of three appointments to view the property. I booked my train Tickets from London and travelled up at a cost of over £100 and arrived at the property whereby I had been told Hanna with a red car would show me around. Two other... Read Full Review
The branch manager really needs an internal investigation into the practice of its agents.