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Warrington, WA1
4/5, 21 Reviews
67% Recommended
100% letting valuation accuracy
86% letting fee satisfaction
No Description Found
Latest Reviews
Andrea Podhorsky (Gamer\'s life)
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 86.00% | £450 | £1,550 |
Address
Entwistle Green
New Oxford House, 59 \\\/ 61 Sankey Street, Warrington, Cheshire
WA1 1SL
01925 899890 - 01925 899889
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Entwistle Green Branches (View All 49)
I had the five stars ...
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5 Star Review
lucy
Letting
By : 'Andrea'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : WA2
Jan 30, 2024
People found this helpful0
I had the five stars experience with Entwistle Green in Warrington. I moved into a city first time and they been very helpful and organized. I manage to move in the property in 2 days! Thank you Clare and... Read Full Review
Comments (0)
I had the five stars experience with Entwistle Green in Warrington. I moved into a city first time and they been very helpful and organized. I manage to move in the property in 2 days!
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Andrea Podhorsky (Gamer\'s life) said about Entwistle Green
Services : Letting( As a Tenant )Date: 30th Jan 2024
I had the five stars experience with Entwistle Green in Warrington. I moved into a city first time and they been very helpful and organized. I manage to move in the property in 2 days!
Thank you Clare and Lucy!
Andrea
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Entwistle Warrington are ...
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5 Star Review
Dora
By : 'Linda'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA1
Dec 17, 2023
People found this helpful0
Entwistle Warrington are always as helpful as possible and Dora is such a friendly and pleasant agent for the company, very... Read Full Review
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Linda said about Entwistle Green
Services : Letting( As a Tenant )Date: 17th Dec 2023
Entwistle Warrington are always as helpful as possible and Dora is such a friendly and pleasant agent for the company, very accommodating.
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I worked with a aganet called ...
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5 Star Review
lucy
By : 'Chloe'
Services : Other
Would you recommend ? : Yes
Postcode : L4
Nov 13, 2023
People found this helpful0
I worked with a aganet called lucy , she above and beyond to help us , exellent customer service and always went out of her way , took alot of pressure off us , she was great would recommend to anyone in a... Read Full Review
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Chloe jones said about Entwistle Green
Services : Other( )Date: 13th Nov 2023
I worked with a aganet called lucy , she above and beyond to help us , exellent customer service and always went out of her way , took alot of pressure off us , she was great would recommend to anyone in a hesrtbeat
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Thank you for everything so ...
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5 Star Review
Dora
By : 'Mikail'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : WA4
Nov 7, 2023
People found this helpful0
Thank you for everything so kindly and helpful service especially Dora seimeni and... Read Full Review
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Mikail said about Entwistle Green
Services : Letting( As a Tenant )Date: 7th Nov 2023
Thank you for everything so kindly and helpful service especially Dora seimeni and Claire
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Quick response to my report ...
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4 Star Review
By : 'Jim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA4
Nov 1, 2023
People found this helpful0
Quick response to my report of issue and take action within a reasonable... Read Full Review
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Jim Sung said about Entwistle Green
Services : Letting( As a Tenant )Date: 1st Nov 2023
Quick response to my report of issue and take action within a reasonable period
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Rockford ...
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5 Star Review
Craig
By : 'Leslie'
Services : Letting( As a Owner )
Rent PCM : £1300000
Would you recommend ? : Yes
Postcode : WA5
Nov 1, 2023
People found this helpful0
I Rent Two Apartments out with Entwhistle Green In Warrington. When my property became empty just one week ago Lucy Burton arrange new Carpets for me Got the place cleaned. Found a new Tennant for the exact rent I needed. Big Thanks to Lucy And Dora. Very... Read Full Review
Comments (0)I Rent Two Apartments out with Entwhistle Green
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Leslie Barton said about Entwistle Green
Services : Letting( As a Owner )Date: 1st Nov 2023
I Rent Two Apartments out with Entwhistle Green
In Warrington. When my property became empty just one week ago Lucy Burton arrange new Carpets for me Got the place cleaned. Found a new Tennant for the exact rent I needed. Big Thanks to Lucy And Dora.
Very Professional.
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Excellent customer service. ...
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5 Star Review
Dora
By : 'Abid'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA2
Oct 31, 2023
People found this helpful0
Excellent customer service. Dora was very helpful today and sorted my issues... Read Full Review
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Abid Lodhi said about Entwistle Green
Services : Letting( As a Tenant )Date: 31st Oct 2023
Excellent customer service. Dora was very helpful today and sorted my issues rightaway.
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Really professional estate ...
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5 Star Review
Dora
By : 'Martin'
Services : Letting( As a Owner )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : WA5
Oct 31, 2023
People found this helpful0
Really professional estate agents. Found me a great tenant at right price for the property. Very good communication and service. Highly... Read Full Review
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Martin Petty said about Entwistle Green
Services : Letting( As a Owner )Date: 31st Oct 2023
Really professional estate agents. Found me a great tenant at right price for the property. Very good communication and service. Highly recommended!
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It's a good one, ...
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5 Star Review
Letting
By : 'Charles'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WA2
Oct 30, 2023
People found this helpful0
It's a good one, let's contact if you find someone to... Read Full Review
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Charles So said about Entwistle Green
Services : Letting( As a Owner )Date: 30th Oct 2023
It's a good one, let's contact if you find someone to help.
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Warrington-Review for Mrs ...
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5 Star Review
Dora
By : 'Alex'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA2
Oct 28, 2023
People found this helpful0
I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to... Read Full Review
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Alex said about Entwistle Green
Services : Letting( As a Tenant )Date: 28th Oct 2023
I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.
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Really helpful people, kind ...
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5 Star Review
Dora
By : 'Agnes'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : WA2
Oct 28, 2023
People found this helpful0
Really helpful people, kind and professional. I can highly recommend. Swift and easy... Read Full Review
Comments (0)Really helpful people, kind and professional.
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Agnes said about Entwistle Green
Services : Letting( As a Owner )Date: 28th Oct 2023
Really helpful people, kind and professional.
I can highly recommend. Swift and easy communication.
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Excellent service from all ...
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5 Star Review
Dora
Letting
By : 'Steve'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : WA7
Oct 26, 2023
People found this helpful0
Excellent service from all the team Extremely helpful, much appreciated,... Read Full Review
Comments (0)Excellent service from all the team
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Steve said about Entwistle Green
Services : Letting( As a Tenant )Date: 26th Oct 2023
Excellent service from all the team
Extremely helpful, much appreciated, thanks
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Excellent service from start ...
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5 Star Review
Letting
By : 'Louise'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : WA5
Oct 23, 2023
People found this helpful0
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly... Read Full Review
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Louise said about Entwistle Green
Services : Letting( As a Tenant )Date: 23rd Oct 2023
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly recommend.
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A professional service from ...
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5 Star Review
Lisa
By : 'Julie'
Services : Sales( As a Vendor )
Sold price : £277500
Would you recommend ? : Yes
Postcode : WA4
Jun 22, 2021
People found this helpful0
A professional service from start to finish. Good communication on the progress of the sale, which was unfortunately hindered by probate issues. A big thank-you to Lisa who was so... Read Full Review
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Julie Dobson said about Entwistle Green
Services : Sales( As a Vendor )Date: 22nd Jun 2021
A professional service from start to finish. Good communication on the progress of the sale, which was unfortunately hindered by probate issues. A big thank-you to Lisa who was so supportive.
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Fantastic ...
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5 Star Review
Letting
By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : WA3
May 21, 2019
People found this helpful0
I have to say that Claire and the team were very professional from the first viewing and nothing was too much trouble I would certainly have no hesitation to use the team again if I needed to rent a property in the future. I can safely say that if you need to rent then contact them and you... Read Full Review
Comments on Agent Fees
I have never rented before so I can\'t comment on the fees charged but I was happy with the service and you have to pay for quality
Comments (0)I have to say that Claire and the team were very professional from the first viewing and nothing was too much trouble I would certainly have no hesitation to use the team again if I needed to rent a property in the future.
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Mark Cooper said about Entwistle Green
Services : Letting( As a Tenant )Date: 21st May 2019
I have to say that Claire and the team were very professional from the first viewing and nothing was too much trouble I would certainly have no hesitation to use the team again if I needed to rent a property in the future.
I can safely say that if you need to rent then contact them and you won't be disappointed.
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Excellent ...
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5 Star Review
Letting
By : 'Bramhall'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WA1
Dec 21, 2018
People found this helpful0
I would like to thank Mandy Boot and the staff in the Lettings team, who are always helpful and assist with any problems that may arise. As we do not live near Warrington Mandy and the team help us in which ever way they can so we are not travelling backwards and forwards. Great... Read Full Review
Comments on Agent Fees
Good
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Bramhall said about Entwistle Green
Services : Letting( As a Owner )Date: 21st Dec 2018
I would like to thank Mandy Boot and the staff in the Lettings team, who are always helpful and assist with any problems that may arise. As we do not live near Warrington Mandy and the team help us in which ever way they can so we are not travelling backwards and forwards. Great service.
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Let my property out to these ...
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1 Star Review
Craig
By : 'Craig'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : No
Postcode : WA5
Jul 30, 2017
People found this helpful0
Let my property out to these people cost me �420 for them to find somebody to move in for a 6 month contract then the tenants moved out after 3 months, they never changed the gas and electric bill over now I've bing sting with a 3 ton bill.... Read Full Review
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Craig said about Entwistle Green
Services : Letting( As a Owner )Date: 30th Jul 2017
Let my property out to these people cost me �420 for them to find somebody to move in for a 6 month contract then the tenants moved out after 3 months, they never changed the gas and electric bill over now I've bing sting with a 3 ton bill. Useless
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Tried to make an appointment ...
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1 Star Review
By : 'Alan'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £85000
Would you recommend ? : No
Postcode : WA2
Apr 14, 2015
People found this helpful4
Tried to make an appointment to view a property - couldn't arrange instantly but no problem, they took all my details to contact me as soon as it was arranged. A few days went by so I called back and was told a sale had been agreed and that was why they didn't call me back. Not quite what you would ... Read Full Review
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Alan the expert Plumber said about Entwistle Green
Services : Sales( Prospective Vendor/Buyer )Date: 14th Apr 2015
Tried to make an appointment to view a property - couldn't arrange instantly but no problem, they took all my details to contact me as soon as it was arranged. A few days went by so I called back and was told a sale had been agreed and that was why they didn't call me back. Not quite what you would expect, so my wife rang them and made an appointment to view the same property? Telling lies to cover up simple mistakes just destroys your trust in the agent.
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I paid Countrywide 10% of my ...
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1 Star Review
Carly
By : 'Frustrated'
Services : Letting( As a Owner )
Rent PCM : £1225
Would you recommend ? : No
Postcode : WA1
Apr 12, 2015
People found this helpful5
I paid Countrywide 10% of my rental income for a fully managed service for two properties, and they did almost nothing to earn it, and I ended up doing all the chasing. Countrywide Lettings took over a small local agency (iSite) I had my two properties let with. While the property was managed by... Read Full Review
What agent could do to change your mind?
By the time my complaint was finally escalated to the regional manager NOTHING would have persuaded me to change my mind.
Comments on Agent Fees
10% is fine for a fully managed service, but I ended up doing most of the managing.
Comments (2)I paid Countrywide 10% of my rental income for a fully managed service for two properties, and they did almost nothing to earn it, and I ended up doing all the chasing.
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Frustrated Landlord said about Entwistle Green
Services : Letting( As a Owner )Date: 12th Apr 2015
I paid Countrywide 10% of my rental income for a fully managed service for two properties, and they did almost nothing to earn it, and I ended up doing all the chasing.
Countrywide Lettings took over a small local agency (iSite) I had my two properties let with. While the property was managed by iSite, there were no problems.
As soon as Countrywide took over, problems crept in. Countrywide took 5 days before even starting to chase a late rent, and often the rent had been paid, but Countrywide failed to track it properly. This resulted in me doing the chasing that I was paying Countrywide to do.
Also, my tenants began to contact me direct for any fixes, as it took too long for Countrywide to pass on the tenants' messages. In one case I had been and fixed a problem some days before Countrywide bothered to let me know there was a problem.
Chasing late rent (because Countrywide couldn't track it) became such a recurring problem that I asked in writing for my complaint to the Warrington branch to be escalated. I was told by the Manager, Carly Richmond (AFTER I chased as she never responded to my email), that I had to escalate the complaint myself., and sent me a copy of their complaints procedure I was busy and didn't.
After further issues (Countrywide me for services that were included in my 10% fee, and took the charges out of my rental income, and sent me the confidential details of another of their clients, and failed to notify tenants properly of renewal), I went to see Carly with a list of 19 issues. She repeatedly talked over me, tried to push blame off on other people within Countrywide, and generally belittled my complaints. I asked again for the complaint to be escalated and was told again I would have to escalate it to the regional manager myself. In fact I was told repeatedly that I HAD to follow their complaints procedure After being spoken over for about the sixth time I raised my voice to prevent this. Immediately her colleague appeared from behind somewhere and said, She never spoke over you, I was listening to the whole thing! I left in disgust at this point, followed by my brother who had been with me, and who had recorded part of the discussion on his phone, clearly illustrating the constant interruptions and talking over by Carly..
I read the complaints procedure at home and found that COUNTRYWIDE should escalate the complaint if requested. I requested again.
The regional manager called me and we discussed the matter. I had sent a written complaint with 44 points raised, and asking for the immediate cancellation for one property and let the other tenancy run its last few weeks, then not renew, and refund some of the fees I had paid.
Shortly after he sent me his final decision which offered £100 and cancellation of management of one property and let the pother tenancy run out. If I refused the final offer it had to go to arbitration.
As a generous person I gave him the opportunity to reconsider his final decision as £100 was laughable, and he had got the properties mixed up and given written notice to me that Countrywide would cancel the wrong property. He had also ignored most of the 44 points and addressed only a few, stating that overcharged money had been returned (not mentioning the 4 written requests I had to make to get the refund!)
I think my final decision got through to him as my request for better compensation was immediately agreed, as were my cancellation conditions.
A few days ago my tenants left and Countrywide completed a checkout, so my dealings with Countrywide should be ended.
However, I am now going to have to investigate why Spark Energy have taken over the Gas and Electric at the property. My ex-tenant has never heard of them, and neither have I. A quick search on the Internet reveals that Countrywide is a partner of Spark Energy. Hmmm, I wonder how Spark Energy managed to take over the electric & gas in my property when neither my ex-tenant or I have transferred it to them?
More work for me chasing Countrywide I think!
If you intend letting a property... AVOID COUNTRYWIDE RESIDENTIAL LETTINGS!
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By : Frustrated Landlord
Feb 10, 2016UPDATE - Property Ombudsman has awarded me £500 from Countrywide for the Energy transfer compliant. This was in addition to the £350 that Countrywide paid me for the previous complaint regarding...
secured a viewing in ...
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1 Star Review
By : 'Frank'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WA1
May 25, 2014
People found this helpful6
secured a viewing in Newton-le-Willows and was told I was the first of three appointments to view the property. I booked my train Tickets from London and travelled up at a cost of over £100 and arrived at the property whereby I had been told Hanna with a red car would show me around. Two other... Read Full Review
What agent could do to change your mind?
The branch manager really needs an internal investigation into the practice of its agents.
Comments (0)secured a viewing in Newton-le-Willows and was told I was the first of three appointments to view the property. I booked my train Tickets from London and travelled up at a cost of over £100 and arrived at the property whereby I had been told Hanna with a red car would show me around. Two other subsequent appointments turned up and after "Hanna" failed to turn up, the other customer phone the office whereby she was told a voice message was left on her phone informing that they could not get hold of the tenant to show us around. Little did the office know that the three appointments were standing next to each other and no such voice messages were left. The tenant appeared to be home too as his vacant business van was parked on his driveway with the window wound down. With no representative coming. We just had to go home. I LIVE 260 MILES AWAY! No! I'm heading to their offices to give them what for... I turned up at 15:30 and it was locked. Sign says offices shut at 16:00 on Saturday. After hanging around, I spot someone inside who opens the door and I vent my frustration - only it's the sales girl in the sales department who has nothing to do with lettings. I sigh and leave for what would turn out a 5 hour trip back to London.
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Frank Slade said about Entwistle Green
Services : Letting( As a Prospective Landlord/Tenant )Date: 25th May 2014
secured a viewing in Newton-le-Willows and was told I was the first of three appointments to view the property. I booked my train Tickets from London and travelled up at a cost of over £100 and arrived at the property whereby I had been told Hanna with a red car would show me around. Two other subsequent appointments turned up and after "Hanna" failed to turn up, the other customer phone the office whereby she was told a voice message was left on her phone informing that they could not get hold of the tenant to show us around. Little did the office know that the three appointments were standing next to each other and no such voice messages were left. The tenant appeared to be home too as his vacant business van was parked on his driveway with the window wound down. With no representative coming. We just had to go home. I LIVE 260 MILES AWAY! No! I'm heading to their offices to give them what for... I turned up at 15:30 and it was locked. Sign says offices shut at 16:00 on Saturday. After hanging around, I spot someone inside who opens the door and I vent my frustration - only it's the sales girl in the sales department who has nothing to do with lettings. I sigh and leave for what would turn out a 5 hour trip back to London.
Why did no agent come out to the property at the agreed time even though "she couldn't get hold" of the tenants by phone. Appointments had been arranged and tenants should have known before hand. This smells of laziness whereby Hanna has messed up and her cure for the situation is to ignore it until the problem disappears.
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Complaints Procedure
