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4.2/5, 11 Reviews
80% Recommended
100% sales valuation accuracy
89% sales fee satisfaction
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By : 'Haybrooks'
Services : Letting(As a Owner)
Rent PCM : £425
Would you recommend ? : No
Postcode : S75
When renting out this property , nothing could be better. Prompt very good service. Found for me the right tenant. I was that pleased that I took out a fully manage agreement with them, this giving me peace of mind, and time to enjoy my retirement. How wrong have I been!!! The tenants have had a few minor problems, but to get a slight response , they had to ring H/Q and speak to a man called Sam, who rang me to say the tenant was very upset. I my self have had to deal with the tenants direct, as I have not received phone calls and emails back. I even emailed Haybrooks with phone numbers of tradespeople , who would respond asap to customers needs. I have had to contact trade people myself, and arrange times with them and the tenants. I have even been contacted while on holiday , as Haybrooks do not respond. This is not what I paid for!! As far as I can see, I will not been using Haybrooks again, when the agreement is due in a few weeks time. I have not signed any agreement, so as far as I know the agreement is not legal. I have had to use this site, as the email question form, as a blog on it, and returns to sender. I think that just sums it up. PS I do not want any phone calls with excuses , it as gone past that, as I have lost all faith.
By : Customer Relations Manager
Apr 14, 2015Hello I'm so sorry to hear about this. Please email help@haybrook.com so we can look into this for you. Many thanks Melanie Smith Customer Relations Manager
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 89.00% | £335,000 | £355,000 |
Haybrook
4 Peak Square, Sheffield, South Yorkshire
S20 7PH
0114 2511055
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By : 'Steve'
Services : 3
Would you recommend ? : Yes
Postcode : S20
Very friendly and professional service from the team at haybrooks crystal peaks,special mention go out to Nicola and Sam ,thanks guys 🙂 Thank you Steve... Read Full Review
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Nicola
By : 'Alan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S13
WOW is all we can say property sold yery quickly and the way nicola has dealt with us is... Read Full Review
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Daniel
By : 'Joanne'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S13
1st class service, we had 3 offers on our house within 1st week and sold by second week. All staff were excellent but dealt mainly with Dan, who was always very... Read Full Review
Average
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By : 'Mary'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : S26
How refreshing to be able to recommend a really fantastic service from start to finish-from first visit to completion-we were always kept up-to-date and everyone was friendly and efficient would have no hesitation in recommending there... Read Full Review
Well worth the fees
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Nicola
By : 'Fran'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S26
Would highly recommend Haybrook if you are wanting sell your property, the consultants I have dealt with have been very professional, helpful and consistent. My property was sold in under 1 week which I think is outstanding. If I was to sell another property in the future I would go to... Read Full Review
Reasonable fees
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Nicola
By : 'Fran'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S26
Would highly recommend Haybrook if you are wanting sell your property, the consultants I have dealt with have been very professional, helpful and consistent. My property was sold in under 1 week which I think is outstanding. If I was to sell another property in the future I would go to... Read Full Review
Reasonable fees
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By : 'J'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S20
Thanks to Haybrook for assisting me with my enquires, they were dealt with very professionally. I cant recommend them... Read Full Review
By : ross
Apr 6, 2018Hi J Chann, Thank you for the kind words about our Crystal Peaks branch, we're pleased to hear they delivered a professional service throughout. We will pass this feedback...
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By : 'Lou'
Services : Sales( As a Vendor )
Sold price : £284
Would you recommend ? : No
Postcode : S20
A very negative and upsetting experience... My personal experience of selling a house with Haybrook. A %commission was agreed with the agent with a reassurance that they had checked with their manager and it could be offered at said rate 'just the %rate, ignore the rest of it (the... Read Full Review
By : ross
Mar 9, 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haybrook.com so we can look into your experience. Thank...
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By : 'Ann'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S26
The service was excellent lots of help and feedback. Special thanks to Dan, Vanessa and Sam Also Nicola. The team worked exceptionally hard to achieve the best sale possible. We would definitely Recommend them to anyone seeking an Estate... Read Full Review
Good
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
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Nicola
Rachel
By : 'T'
Services : Sales( As a Vendor )
Sold price : £355000
Would you recommend ? : Yes
Postcode : S13
The whole team at the Crystal Peaks branch have been extremely helpful and supportive throughout the whole process of selling my house. They are always prompt and efficient and every one of them has a positive happy demeanour and nothing is ever too much trouble. Thank you all for making the... Read Full Review
Agents fees are worth the quality of service that is provided
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 4-star feedback. Have a wonderful...
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By : 'Haybrooks'
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : No
Postcode : S75
When renting out this property , nothing could be better. Prompt very good service. Found for me the right tenant. I was that pleased that I took out a fully manage agreement with them, this giving me peace of mind, and time to enjoy my retirement. How wrong have I been!!! The tenants have had a... Read Full Review
By : Customer Relations Manager
Apr 14, 2015Hello I'm so sorry to hear about this. Please email help@haybrook.com so we can look into this for you. Many thanks Melanie Smith Customer Relations...