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3.6/5, 23 Reviews
70% Recommended
92% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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By : 'Ani1979'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : NE12
David Machin is rude and aggressive and only interested in commission. As a buyer we were treated appallingly. Such an awful experience. How this man is employed, let alone Branch Manger, is astonishing. Think again before using this agent. There are others in the area that I've used before who do a far better job and treat people with the respect they deserve.
Please contact the branch for details.
Last updated at 3/25/2022, 3:58:17 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 100% | £89,950 | £250,000 |
| Lettings | 100% | 99% | £600 | £600 |
Rook Matthews Sayer
22 Station Road North, Newcastle upon Tyne, Tyne and Wear
NE12 9AD
01912667788
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £145500
Would you recommend ? : Yes
Postcode : NE12
I choose RMS Forest Hall to sell my property as felt they were the best estate agent in the area. I was correct as an offer came in at 7 days, after wonderful negotiating during the next week, I accepted a suitable offer. A professional , knowledgable team and were also extremely helpful.... Read Full Review
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By : 'Absolutely'
Services : Sales( As a Buyer )
Sold price : £223500
Would you recommend ? : No
Postcode : NE12
Just bought a house using rms. David was nasty, rude rather insulting. Buyer also took his property off rms but we offered and he had to use these. My worst experience ever. Will never recommend or use them... Read Full Review
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By : 'Worst'
Services : Sales( As a Buyer )
Sold price : £223500
Would you recommend ? : No
Postcode : NE12
Very aggressive, and disgusting. Was very rude . Non professional in his approach. Will never recommend them at all for any custom. My worst experience... Read Full Review
By : George
Jan 16, 2019I completely agree. David Machin is very rude rather a nasty person. They are the worst estate agents ever. I no more use them. Head office doesn't seem to be bothered as long as they are making...
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By : 'Denise'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : NE12
Just completed on the sale of our property! It was a long dragged out process due to solicitors however cannot fault David from RMS he has fought our corner all the way. He has always been straight up with us and given us excellent advice. Not sure we could have got through it without his support... Read Full Review
Good
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By : 'Graham'
Services : Other
Would you recommend ? : Yes
Postcode : N/A
Even though we did not purchase a house from David his advice on the area was invaluable and we are very... Read Full Review
N/A
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By : 'Linda'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE12
I have bought and sold houses through RMS Forest Hall and been very happy and now as a property investor would use no other, I have always found David Machin branch manager to be very professional, friendly and proactive and goes over and... Read Full Review
Good...Fair
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By : 'A'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : NE12
Used David and his team to buy my rental property and to source prospective tenants. I have always found David to be eager to help and very professional. I trust David's judgement, and consequently have had excellent... Read Full Review
Competitive
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By : 'Angela'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE12
I can only praise the service we received from RMS during our recent sale and purchase experience. A very complicated and frustrating conveyance was held together by David Machin, who did everything he could to move the whole chain, (not just the RMS customers), to completion. David years of ... Read Full Review
Reasonable fees
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By : 'Laura'
Services : Sales( As a Vendor )
Sold price : £125000
Would you recommend ? : Yes
Postcode : NE12
We highly recommend Rooks Forest Hall. They gave a highly personalised service at every stage of our sale & purchase. It can be a very stressful process, especially buying and selling and being in a chain. Rooks were there to reassure and go above and beyond to make our move happen. Frankly had ... Read Full Review
Very good value for money, especially considering the work they put in.
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By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £103500
Would you recommend ? : Yes
Postcode : NE12
David was very knowledgeable and helpful throughout our sale and purchase. He answered our many questions and reassured us along the way. I'd recommend David to... Read Full Review
Fair.
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By : 'Daryl'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NE12
Easily the best estate agents around, bought and sold a few houses with rook Mathews sayer forest hall now, always go above and beyond to help me in anyway they can, very friendly and always make sure I'm well looked after. Wouldn't use anybody... Read Full Review
Always the lowest fees around
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By : 'Lee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE12
I have both sold my house with them and bought another one with them and they were spot on all... Read Full Review
Good
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By : 'Ani1979'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE12
David Machin is rude and aggressive and only interested in commission. As a buyer we were treated appallingly. Such an awful experience. How this man is employed, let alone Branch Manger, is astonishing. Think again before using this agent. There are others in the area that I've used before... Read Full Review
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By : 'Adelle'
Services : Sales( As a Vendor )
Sold price : £390
Would you recommend ? : Yes
Postcode : NE12
Very professional and helpful! During the sale of my house move things got very stressful at times and Dionne was very friendly and encouraged me things would be OK. For this I am very... Read Full Review
Good
Good
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Zara
By : 'Derek'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE12
Dionne Lambert was very helpful and kept us updated regularly be it phone, text or email throughout our sale. Zara Rossellini also in the early days of the sale was very... Read Full Review
Not having done any research on other Agents fees, I cannot really comment - except to say I thought were satisfactory.
Not having done any research on other Agents fees, I cannot really comment - except to say I thought were satisfactory.
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By : 'Emma1981'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE12
Dionne as part of the after sales team has been amazing, helping us deal with everything throughout the stresses of buying and selling and moving all with a 5 month old baby in tow. She has been very understanding, patient and caring and even helped keep my sanity at times. She never fails to make ... Read Full Review
Average, they price matched another companies quote, but did quote me higher to start with.
Average, they price matched another companies quote, but did quote me higher to start with.
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By : 'Kelcru'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : NE12
Over time my dealings with Rook Matthews and in particular with Dionne became more involved as many difficult issues cropped up. Dionne from day one was a great help in smoothing out these difficult issues and in acting as a go between with all of the relevant parties. She became involved in both... Read Full Review
reasonable
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By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE12
Sold our house through Rook Matthews Sayer. Very happy with the process. Dionne kept us informed every step of the way and was there to answer any queries we had. I would recommend RMS to anyone wanting to... Read Full Review
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By : 'Disgruntled1'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NE12
Without doubt the worst estate agent I have ever had the misfortune to deal with for so many reasons I don't have time to waste listing so I will go with my number 1 complaint.... The branch manager David!! Everyone and I mean everyone I have spoken to since have all commented upon the catty, sly,... Read Full Review
By : Helen Norris
May 22, 2018I could not agree more. David Machin is aggressive and rude and only interested in commission. By far the worst agent I've ever dealt with and never...
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By : 'Disappointed'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE3
Potential tenant unavailable to get viewing, had to leave a note in the our empty property to contact us. EPC certificate took more than a month to arrive after payment had been long paid. No courtesy of returning any phone calls. Worst than... Read Full Review
