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4.9/5, 73 Reviews
95% Recommended
95% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
97% letting fee satisfaction
By : 'Valerie'
Services : Letting(As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RG1
I found the Northwood team really proactive; and also sympathetic in solving a recent difficult situation, and generally very helpful throughout all my interactions with them. They really went above and beyond my expectations. I am most grateful to Karola Kane and Karen Campbell and would also like to praise Karen Brown in maintenance. Really, I would give them ten stars out of five if I could - superlative service! And thank you.
If you have cause to complain about any aspect of the service you have received from the team at Northwood Reading, please contact us via email or telephone in the first instance and ask to speak with the local director, Brian Mitchison (known as Mitch). If Mitch is unable to resolve your complaint, the full Complaints procedure is listed on our website at http:\/\/www.northwooduk.com\/complaint-handling-procedure
Last updated at 7/5/2018, 5:26:47 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 95% | 100% | £225,000 | £1,050,000 |
Lettings | 100% | 97% | £440 | £1,500 |
Northwood
89 London Street, Reading, Berkshire
RG1 4QA
0118 9520 810
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Valerie'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RG1
I found the Northwood team really proactive; and also sympathetic in solving a recent difficult situation, and generally very helpful throughout all my interactions with them. They really went above and beyond my expectations. I am most grateful to Karola Kane and Karen Campbell and would also like ... Read Full Review
Victoria
By : '8'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : RG1
I give 5 stars to Northwood and Victoria who I have been dealing with. I am new to the UK, moving from Dubai with family of 2 kids. Victoria has been very kind and helpful in all ways not just with my questions regarding the the property, but also with multiple sign-up processes involved like... Read Full Review
Lisa
By : 'Wai'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG2
Everyone is very nice and work efficiently. Service is very... Read Full Review
By : Mitch
Sep 15, 2023Thank you for the feedback. I'm pleased we were able to...
Lisa
By : 'Alexandra'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG4
As a tenant, I dealt with different estate agencies in Reading but Northwood agency in Reading is the best! Special praise and thank you to Lisa Ellis who deals promptly with any issues we report, and we feel like someone cares. Highly... Read Full Review
Lisa
By : 'Jaffery'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
I had a very pleasant experience with Lisa, she was very helpful throughout the process and addressed any concerns I had. She went out of her way to make sure I get the keys to my new flat on time, would definitely... Read Full Review
By : Mitch Mitchison
Apr 8, 2022Thanks Jaffery. I'll make sure Lisa is aware of your...
Mitch
Sarah
By : 'Greg'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RG2
Very happy with Northwood Reading Been with Mitch & Sarah for 7 Years In that time they serviced my properties as it were their own, trouble-free largely I had a few items along the way as a landlord does but were dealt with efficiently Happy to Recommend Northwood with Sarah... Read Full Review
By : Mitch Mitchison
Mar 21, 2022Thanks Greg. It's been a pleasure working with you. ...
Lisa
By : 'Jordan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG9
Lisa at Northwood has been fantastic and very patient with me (I can be quite demanding..). Thank you to the Team at Northwood for a brilliant and seamless experience getting into my first new... Read Full Review
By : Mitch Mitchison
Mar 16, 2022Thanks Jordan. Lisa will be pleased to hear that you were happy with what she did for...
Jenni
By : 'Libin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG30
I received amazing service received from Jenni. I had a maintenance issue with my property and the way the situation was dealt with and rectified was outstanding. Jennie gave me several options that would suit my property, she was very patient and went above and beyond to ensure that all my... Read Full Review
By : Mitch Mitchison
Mar 16, 2022Thanks for your comments Libin. I'm pleased Jenni was able to...
Lisa
By : 'Sami'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RG2
Moved in late December, and was pleasantly surprised at how easy it was communicate to the estate agents and how friendly as well as helpful they were, having previously dealt with one of the worst property management groups moving with northwood was amazingly easy and Lisa was especially helpful... Read Full Review
By : Mitch
Mar 3, 2022Thanks Sami. I'm pleased we were able to move your move-in pleasant. I'll make sure Lisa and the team are aware of your comments. Much appreciated....
Robert
By : 'Francheksa'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RG5
Everything was so nice, the flow of the viewing is very well, the property is one of the best and also its people in the... Read Full Review
Lisa
By : 'Megan'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : RG30
Lisa from Northwood Estate agents Reading has been incredible! She has made the entire process, from booking a viewing at our new home to checking in, so easy and alleviated so much of the stress that comes with moving house. Myself and my partner couldn’t be happier with our experience... Read Full Review
By : Mitch
Mar 1, 2022Thanks Megan. I'm pleased we were able to help make your move-in less stressful. I'll make sure Lisa is aware of your comments. ...
Sarah
By : 'Will'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : RG2
I've moved flat/city roughly 5 times in the past 2 years and Northwood stands out as one of the best letting agents I've worked with. Friendly and very... Read Full Review
Paul
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : RG4
A hand-held approach from Paul when selling my Dad's house. He has been approachable, helpful and professional throughout. Nothing has been too much trouble. A big thank you and recommendation from... Read Full Review
Paul
Livvie
By : 'Krish'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RG30
We had a fabulous experience in dealing with Northwood. Paul was extremly patient in dealing with our requests for multiple viewings, meetings with prospective builders for their inspection and quotes. His office coordinated very efficiently and provided all necessary information without any delay... Read Full Review
Paul
By : 'Svetlana'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG30
Paul was very professional and helpful throughout the whole process, even though it was a bumpy process. Before I thought it doesn't matter what estate agent you use, but now I know it does, and Paul made a big difference to our move from start to finish. Wouldn't hesitate to recommend... Read Full Review
Paul
Livvie
By : 'Jennie'
Services : Sales( As a Vendor )
Sold price : £282500
Would you recommend ? : Yes
Postcode : RG30
This is the 1st time i have purchased and sold a house through an estate agent. I found Paul and his colleagues very helpful and understanding, as at times i asked quite a few questions. At times things didn't go to plan, but Paul always updated me with what the issue was and always had a... Read Full Review
Paul
Livvie
By : 'Andrea'
Services : Sales( As a Vendor )
Sold price : £975000
Would you recommend ? : Yes
Postcode : RG2
Exceptional service, second to none! Professional, polite, caring, considerate, flexible, understanding, reliable, punctual, discreet… and with a good dose of humour! Two minor things went slightly wrong, but once addressed, they were instantly solved and full apologies were issued.... Read Full Review
Livvie
Paul
By : 'Michelle'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG30
Just sold my house with Northwood and they were fantastic. Really helpful at every stage. They provided lots of helpful info at the start when getting a valuation and were really good at keeping me up to date, answered all my questions as a first time seller, fab at communicating after viewings and ... Read Full Review
Livvie
By : 'Paula'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG7
Paul, Mitch, Livvie & all the team at Northwood are great. Best agents I've ever used. Highly recommended, no, pressure, not the usual pushy over confident agents in the... Read Full Review
Paul
By : 'Stephen'
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : RG31
Northwood were friendly, helpful and effective in achieving our sale. Paul Surtees provided good local knowledge, and moved the sales process forward with tact and persistence. Our thanks to Northwood and to... Read Full Review