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Springbok Properties
4.7/5, 4537 Reviews
91% Recommended
93% sales valuation accuracy
88% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property market's in a slump. The papers say the recession's not over yet. The same houses on the market every week
for months and months says that it's the worst time to sell.
We say that's rubbish - the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
The UK's largest customer review website for the property industry.
Springbok Properties
Chester Street,M32 0RS
Certified Customer Experience
Report Summary
Report generated on (28 April 2025 @ 03:04:38)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Vivian O. on 14th Mar 2025
5 Star Review
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly appreciate his efficiency and professionalism. Highly recommended!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Victoria on 13th Mar 2025
5 Star Review
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to.
I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but to go ahead with Springbok because of the commitment to excellent customer service shown by the negotiator, William Kenny, assigned to me.
They gave me a fixed sale price, which was reasonable to me with the assurance of quick sale.
Truth to their word, after two days viewing, an offer was received, and the property is now SSTC
I will not hesitate to recommend the company to the prospective buyer or seller of properties.
Victoria A
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Louisa on 27th Dec 2024
5 Star Review
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates and transparency. It was a relief to have everything completed so quickly and hassle-free. I highly recommend them for anyone looking for a fast and reliable cash sale.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
N on 18th Dec 2024
5 Star Review
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank you.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
John Frederick Beer on 17th Dec 2024
4 Star Review
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in their new home where we have been.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 28/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
The rankings are produced by allAgents.co.uk, solely for the purpose of our own website. These rankings are based on our own algorithms and agents are compared to other listed agents within these areas. allAgents.co.uk's rankings do not imply or make a definitive judgement that this agent is more or less favourable, or more or less capable than any other agent. As such allAgents.co.uk take no responsibility in case of loss, damage or inconvenience caused for any decisions that have been based solely or partly on this document.
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"Very..."
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5 Star Review
Natalie
By : 'Brogan'
Services : Sales(As a Buyer)
Would you recommend ? : No
Postcode : CT16
Aug 28, 2024
People found this helpful0
Natalie was our point of contact, she was excellent. Always chasing on enquiries on our behalf. Very happy with her service.
Was this helpful?:
By : Springbok Customer Services
Sep 3, 2024Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
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Latest Reviews
John Frederick Beer
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 93.00% | 88.00% | £21,500 | £35,200,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1999 | 181 | 1784 | 116 | 189 | 102 |
Areas covered
- National
- National
Address
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
- Open
- 24/7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Purchase of ...
5 Star Review
Haden
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Mar 14, 2025
People found this helpful0
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
Comments (3)
Was this helpful?:
Vivian O. said about Springbok Properties
Services : Sales( As a Buyer )Date: 14th Mar 2025
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly appreciate his efficiency and professionalism. Highly recommended!
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Mar 17, 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
House ...
5 Star Review
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Mar 13, 2025
People found this helpful0
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
Comments (1)When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to.
Was this helpful?:
Victoria said about Springbok Properties
Services : Sales( As a Vendor )Date: 13th Mar 2025
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to.
I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but to go ahead with Springbok because of the commitment to excellent customer service shown by the negotiator, William Kenny, assigned to me.
They gave me a fixed sale price, which was reasonable to me with the assurance of quick sale.
Truth to their word, after two days viewing, an offer was received, and the property is now SSTC
I will not hesitate to recommend the company to the prospective buyer or seller of properties.
Victoria A
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Mar 17, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
Selling my property quickly ...
5 Star Review
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Dec 27, 2024
People found this helpful1
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
Comments (1)Was this helpful?:
Louisa said about Springbok Properties
Services : Sales( As a Vendor )Date: 27th Dec 2024
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates and transparency. It was a relief to have everything completed so quickly and hassle-free. I highly recommend them for anyone looking for a fast and reliable cash sale.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Such a professional and ...
5 Star Review
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Dec 18, 2024
People found this helpful0
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
Comments (1)Was this helpful?:
N said about Springbok Properties
Services : Sales( As a Buyer )Date: 18th Dec 2024
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank you.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
We had never heard of ...
4 Star Review
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
Dec 17, 2024
People found this helpful0
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
Comments (1)Was this helpful?:
John Frederick Beer said about Springbok Properties
Services : Sales( As a Vendor )Date: 17th Dec 2024
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in their new home where we have been.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...
Quick and Smooth Cash ...
5 Star Review
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
Dec 15, 2024
People found this helpful0
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
Comments (1)Was this helpful?:
Thomas Carr said about Springbok Properties
Services : Sales( As a Vendor )Date: 15th Dec 2024
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of so professionally. I highly recommend their services to anyone needing a fast sale.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Amazing!! ...
5 Star Review
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
Nov 29, 2024
People found this helpful0
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
Comments (1)We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and went above and beyond to chase things up on our behalf.
Was this helpful?:
Mobina said about Springbok Properties
Services : Online Auctions( )Date: 29th Nov 2024
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and went above and beyond to chase things up on our behalf.
His dedication and attention to detail made a potentially complex process feel manageable and straightforward. It's clear that Taryck genuinely cares about his clients and works tirelessly to achieve the best outcomes. We're truly grateful for his help and would highly recommend him and Springbok Properties to anyone looking to buy or sell a home.
Thank you, Taryck, for your outstanding service!
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...
Excellent experience selling ...
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5 Star Review
By : 'Sabrina'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Would you recommend ? : Yes
Postcode : AL4
Apr 24, 2025
People found this helpful
I had an excellent experience with Springbok. I stumbled upon them online by chance and I'm so glad I chose them to sell my house. The process was seamless, and Will was incredibly attentive, keeping me informed throughout. My house sold very quickly to cash buyers, which was a fantastic ... Read Full Review
Comments (0)Was this helpful?:
Sabrina said about Springbok Properties
Services : 3Date: 24th Apr 2025
I had an excellent experience with Springbok. I stumbled upon them online by chance and I'm so glad I chose them to sell my house. The process was seamless, and Will was incredibly attentive, keeping me informed throughout. My house sold very quickly to cash buyers, which was a fantastic result!
The UK's Largest Customer Review Website for the Property Industry
First time ...
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5 Star Review
By : 'Natasha'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £120000
Would you recommend ? : Yes
Postcode : NP4
Apr 24, 2025
People found this helpful
As a first time buyer, Jessica Thornton made me feel comfortable and at ease throughout. She was patient and professional and I would recommend this ... Read Full Review
Comments (0)Was this helpful?:
Natasha said about Springbok Properties
Services : 4Date: 24th Apr 2025
As a first time buyer, Jessica Thornton made me feel comfortable and at ease throughout. She was patient and professional and I would recommend this company
The UK's Largest Customer Review Website for the Property Industry
Since my husband died, I have ...
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5 Star Review
By : '2'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CO6
Apr 23, 2025
People found this helpful
Since my husband died, I have struggled with knowing what to do about selling my house. Springbok Properties came to my rescue. I was always given honest feedback, advice when needed, and updates on the property market. Information was always presented on experience, and that was valuable. I had a ... Read Full Review
Comments (0)Was this helpful?:
2 Broomfield Cottages said about Springbok Properties
Services : Sales( As a Vendor )Date: 23rd Apr 2025
Since my husband died, I have struggled with knowing what to do about selling my house. Springbok Properties came to my rescue. I was always given honest feedback, advice when needed, and updates on the property market. Information was always presented on experience, and that was valuable. I had a few 'wobbles' during my journey, but I had a lovely Senior Sales Negotiator who was there me with empathy and knowledge. I would recommend Springbok to family and friends.
The UK's Largest Customer Review Website for the Property Industry
A great experience with ...
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5 Star Review
Jessica
By : 'Barton'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OL2
Apr 23, 2025
People found this helpful0
A great experience with Springbok and jessica thornton who made it as smooth as possible. thank ... Read Full Review
Comments (1)Was this helpful?:
Barton said about Springbok Properties
Services : Sales( As a Vendor )Date: 23rd Apr 2025
A great experience with Springbok and jessica thornton who made it as smooth as possible. thank you
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 24, 2025Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...
Exceptionally professional ...
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5 Star Review
By : 'Matt'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Apr 23, 2025
People found this helpful
I Had absolutely fantastic service and advice throughout the whole process of securing a property I was interested in. Matt Hurford was very professional and answered all my questions in complete confidence, he made the whole process effortless and put a real personal touch on it. He was very ... Read Full Review
Comments (0)I Had absolutely fantastic service and advice throughout the whole process of securing a property I was interested in.
Was this helpful?:
Matt Hurford said about Springbok Properties
Services : Sales( As a Buyer )Date: 23rd Apr 2025
I Had absolutely fantastic service and advice throughout the whole process of securing a property I was interested in.
Matt Hurford was very professional and answered all my questions in complete confidence, he made the whole process effortless and put a real personal touch on it. He was very patient with me, and I was able to contact him anytime throughout the process.
Thank you your excellent level of service Matt.
You really made all the difference in makeing this process effortless.
The UK's Largest Customer Review Website for the Property Industry
Just had an offer ...
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5 Star Review
Jessica
By : 'Mike'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : BB3
Apr 22, 2025
People found this helpful0
Just had my offer accepted on a house. I'm a first time buyer and Jessica has been a great help to this point. Setting up a second viewing at very short notice, talking me through some of my queries being a first time buyer and a prompt response with my offers. Hopefully the rest of the buying ... Read Full Review
Comments (1)Was this helpful?:
Mike said about Springbok Properties
Services : Sales( Prospective Vendor/Buyer )Date: 22nd Apr 2025
Just had my offer accepted on a house. I'm a first time buyer and Jessica has been a great help to this point. Setting up a second viewing at very short notice, talking me through some of my queries being a first time buyer and a prompt response with my offers. Hopefully the rest of the buying process will in the same manner.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 24, 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
Thank you ...
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5 Star Review
Tom
By : 'CharlotteH'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M34
Apr 20, 2025
People found this helpful0
Tom was absolutely amazing from start to finish. So helpful, keeping us updated to date and chasing things up to ensure everything ran smoothly and ... Read Full Review
Comments (1)Was this helpful?:
CharlotteH said about Springbok Properties
Services : Sales( As a Vendor )Date: 20th Apr 2025
Tom was absolutely amazing from start to finish. So helpful, keeping us updated to date and chasing things up to ensure everything ran smoothly and quickly.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 21, 2025We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...
No ...
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3 Star Review
Craig
By : 'Colin'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : EH54
Apr 19, 2025
People found this helpful0
Communication and updates were poor. Quite a lot of the time we had no idea what was going on. Things improved when Craig took over our ... Read Full Review
Comments (1)Was this helpful?:
Colin Gray said about Springbok Properties
Services : Sales( As a Vendor )Date: 19th Apr 2025
Communication and updates were poor. Quite a lot of the time we had no idea what was going on. Things improved when Craig took over our account.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 21, 2025Thank you for your feedback, we're sorry to learn that initially the process was challenging, we'll look further into this internally to take any necessary improvement measures. We’re happy we could...
Great experience with ...
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5 Star Review
Chris
bethan
By : 'Miss'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £125
Would you recommend ? : Yes
Postcode : PO21
Apr 19, 2025
People found this helpful0
Great experience with Springbok looking forward to my ... Read Full Review
Comments (1)Was this helpful?:
Miss Hill said about Springbok Properties
Services : Sales( As a Buyer )Date: 19th Apr 2025
Great experience with Springbok looking forward to my home
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 21, 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...
Review ...
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5 Star Review
Haden
By : 'Ray'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : PE22
Apr 17, 2025
People found this helpful0
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and ... Read Full Review
Comments (1)Was this helpful?:
Ray said about Springbok Properties
Services : Sales( As a Buyer )Date: 17th Apr 2025
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and straightforward
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 21, 2025We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further...
Review ...
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5 Star Review
By : 'Ray'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £180000
Would you recommend ? : Yes
Postcode : PE22
Apr 17, 2025
People found this helpful
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and ... Read Full Review
Comments (0)Was this helpful?:
Ray said about Springbok Properties
Services : 4Date: 17th Apr 2025
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and straightforward
The UK's Largest Customer Review Website for the Property Industry
Haden has been an incredible ...
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5 Star Review
Haden
By : 'Lisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £180
Would you recommend ? : Yes
Postcode : PE21
Apr 17, 2025
People found this helpful0
Haden has been an incredible support through the whole process of us finding, and purchasing, our forever home. We are very impressed with Soringbok, and would highly recommend both them, and particularly Haden to ... Read Full Review
Comments (1)Was this helpful?:
Lisa Power said about Springbok Properties
Services : Sales( As a Buyer )Date: 17th Apr 2025
Haden has been an incredible support through the whole process of us finding, and purchasing, our forever home. We are very impressed with Soringbok, and would highly recommend both them, and particularly Haden to anyone.
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 21, 2025Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we...
Very good service from start ...
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5 Star Review
By : 'Liam'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OX3
Apr 17, 2025
People found this helpful0
Very good service from start to finish, William kenny fantastic customer service, would highly ... Read Full Review
Comments on Agent Fees
Very good service, William kenny fantastic customer service
Comments (1)Was this helpful?:
Liam said about Springbok Properties
Services : Sales( As a Vendor )Date: 17th Apr 2025
Very good service from start to finish, William kenny fantastic customer service, would highly recommend
The UK's Largest Customer Review Website for the Property Industry
By : Springbok Customer Services
Apr 21, 2025We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work....
1 - 20 of 4537 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/5/2024, 10:58:26 AM by allAgents
