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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4539 Reviews
91% Recommended
93% sales valuation accuracy
88% sales fee satisfaction
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By : '2 Broomfield Cottages'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : CO6
Since my husband died, I have struggled with knowing what to do about selling my house. Springbok Properties came to my rescue. I was always given honest feedback, advice when needed, and updates on the property market. Information was always presented on experience, and that was valuable. I had a few 'wobbles' during my journey, but I had a lovely Senior Sales Negotiator who was there me with empathy and knowledge. I would recommend Springbok to family and friends.
By : Springbok Customer Services
Apr 25, 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance. Warm regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
No Branch Video found...
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1998 | 181 | 1783 | 116 | 189 | 102 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 3/5/2024, 10:58:26 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 93.00% | 88.00% | £21,500 | £35,200,000 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Haden
By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else,...
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By : 'Sabrina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL4
I had an excellent experience with Springbok. I stumbled upon them online by chance and I'm so glad I chose them to sell my house. The process was seamless, and Will was incredibly attentive, keeping me informed throughout. My house sold very quickly to cash buyers, which was a fantastic ... Read Full Review
By : Springbok Customer Services
Apr 25, 2025Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we...
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Jessica
By : 'Natasha'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £120000
Would you recommend ? : Yes
Postcode : NP4
As a first time buyer, Jessica Thornton made me feel comfortable and at ease throughout. She was patient and professional and I would recommend this ... Read Full Review
By : Springbok Customer Services
Apr 25, 2025We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further...
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By : 'Babitha'
Branch : Suite 7N, Trafford House, Chester Street
Services : 3
Sold price : £222000
Would you recommend ? : Yes
Postcode : L9
Postive and efficient , Paul has been very apprachable and quick to respond throughout the process , I would not hesitate to recommend to anyone He truly does his job with ... Read Full Review
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Jessica
By : 'PAULA'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WA9
Jess Thornton answered all my questions about the process and reassured me on numerous ... Read Full Review
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By : '2'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CO6
Since my husband died, I have struggled with knowing what to do about selling my house. Springbok Properties came to my rescue. I was always given honest feedback, advice when needed, and updates on the property market. Information was always presented on experience, and that was valuable. I had a ... Read Full Review
By : Springbok Customer Services
Apr 25, 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...
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Jessica
By : 'Barton'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : OL2
A great experience with Springbok and jessica thornton who made it as smooth as possible. thank ... Read Full Review
By : Springbok Customer Services
Apr 24, 2025Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be...
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By : 'Matt'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
I Had absolutely fantastic service and advice throughout the whole process of securing a property I was interested in. Matt Hurford was very professional and answered all my questions in complete confidence, he made the whole process effortless and put a real personal touch on it. He was very ... Read Full Review
By : Springbok Customer Services
Apr 25, 2025Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything...
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Jessica
By : 'Mike'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : BB3
Just had my offer accepted on a house. I'm a first time buyer and Jessica has been a great help to this point. Setting up a second viewing at very short notice, talking me through some of my queries being a first time buyer and a prompt response with my offers. Hopefully the rest of the buying ... Read Full Review
By : Springbok Customer Services
Apr 24, 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
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Tom
By : 'CharlotteH'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M34
Tom was absolutely amazing from start to finish. So helpful, keeping us updated to date and chasing things up to ensure everything ran smoothly and ... Read Full Review
By : Springbok Customer Services
Apr 21, 2025We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we ...
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Craig
By : 'Colin'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : EH54
Communication and updates were poor. Quite a lot of the time we had no idea what was going on. Things improved when Craig took over our ... Read Full Review
By : Springbok Customer Services
Apr 21, 2025Thank you for your feedback, we're sorry to learn that initially the process was challenging, we'll look further into this internally to take any necessary improvement measures. We’re happy we could...
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Chris
bethan
By : 'Miss'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £125
Would you recommend ? : Yes
Postcode : PO21
Great experience with Springbok looking forward to my ... Read Full Review
By : Springbok Customer Services
Apr 21, 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...
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Haden
By : 'Ray'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : PE22
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and ... Read Full Review
By : Springbok Customer Services
Apr 21, 2025We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further...
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By : 'Ray'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £180000
Would you recommend ? : Yes
Postcode : PE22
Used Haden at Springbok to buy our house. Total 4 days between viewing, offer accepted and house off the market. Very slick and ... Read Full Review
