The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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1/5, 5 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Missy'
Services : Letting(As a Tenant)
Would you recommend ? : No
We moved into a property that was marketed and contracts drawn up by Haybrook, when we got the keys we found that the property was filthy, Haybrook promised us it would be professionally cleaned. After a few weeks living at the house we found that it had rats, there were no window keys, no smoke alarms, the electrics sparked when it rained and the shower leaked through the roof to downstairs. Haybrook turned round to us and said it is let only so they want nothing to do with the property. We had a plumber come round who then told us the gas was extremely dangerous and should be switched off which left us with no hot water or heating. Haybrook knew there was an immediate error on the gas safety certificate but they still let us sign the contract and use gas at the property even though It was unsafe. AVOID THIS AGENT AT ALL COSTS!
All they care about is getting their money, awful agent
By : Customer Relations
Oct 13, 2011Hi there. I'm sorry that you have been unhappy with the service delivered by haart. If you would like me to look into your complaint then please do email me the details to Debbie.Webb@spicerhaart.co.uk mentioning 'AllAgents'.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 0% | £700 | £700 |
Haybrook
Campo Chambers 26 Campo Lane, Sheffield, South Yorkshire
S1 2EF
0114 272 0700
By : 'Blue99'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : S3
Again ... as with so many of these reviews where do I start? We started our tenancy 2 years ago with haybrook as the letting agent and from the word go they were atrocious. They continued to ask for documents that had been sent multiple times, missed and "lost" payments and documents -... Read Full Review
Fees were high and the service was awful for the money paid
By : Customer Relations Manager
Aug 20, 2014Dear Blue99, We're really sorry to hear about your experience and the service you received. Please could you email customercare@haybrook.com with the full details (including property details) so we...
Anton
Sharon
By : 'Disgruntled'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S75
This is going to be a long one but PLEASE READ if you are considering renting. Where do we start... We viewed the property with Anton, loved it. Anton assured us that the carpets would be professionally cleaned and banisters would be put up on the stairs as we have small children. This being... Read Full Review
Sharon
By : 'WhyHasItTakenSoLongToWriteThis'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : S3
Where do I begin? I was contacted by Haybrook after advertising my flat on a local website (as I wanted to manage the property myself). After having no luck online I agreed to Haybrook advertising the property for me in a let-only agreement. As they were the first estate agents I had dealt with I... Read Full Review
They should have actually done what I had stated I wanted when we first met. It\'s all nice and polite until they know they need to get money from you. They need to earn the money, not just do anything necessary to take it away from you. Stop intimidating the people that pay your wages.
By : 'Landlord'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : S6
I engaged Haybrook to let one of my rental properties in November 2013 on the back of some fairly bold claims about their ability to market the property - from Anton, who I have never heard from again. Ordinarily I would not make the time to write a review but I am so appalled by the lack of... Read Full Review
By : 'Missy'
Services : Letting( As a Tenant )
Would you recommend ? : No
We moved into a property that was marketed and contracts drawn up by Haybrook, when we got the keys we found that the property was filthy, Haybrook promised us it would be professionally cleaned. After a few weeks living at the house we found that it had rats, there were no window keys, no smoke... Read Full Review
All they care about is getting their money, awful agent
By : Customer Relations
Oct 13, 2011Hi there. I'm sorry that you have been unhappy with the service delivered by haart. If you would like me to look into your complaint then please do email me the details to...