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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 1862 Reviews
90% Recommended
95% sales valuation accuracy
94% sales fee satisfaction
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By : 'Jurgita'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : SK3
AVOID YOPA Not worth even one star. Absoliute waste of time and money, nerves. Signed with them unfortunatelly in spring. Stockport,Manchester agent talked me into fixed price plan with them. Stupid me agreed as market was really good for sellers and had really high confidence in my property as good location, modern finish etc and there it started. Loads of interest, viewings, 4 offers straight away. Stockport afent offered to choose one of them with the highest offer as according to her she did all the searches and buyer provided all the proves and documents needed. Few month later-no progress in sale- comes out buyer and his wife both lives from benefits!!!????......how its possible to miss by estate agent?! 3 offers been refused for the one who lives from benefits and obviuosly couldnt get a mortgage. House back on market-another few offers again advised to choose one of them-withdrown offer..long story short-4 withdrown offers one after another. Finally 5th offer. Seems promissing. Agent garanteed she is on the case, chasing solicitors,buyer and there is a delay from the buyers side but she spoke to him and he definately keep to buy it. Started to get bad feeling and contacted the buyer myself to find out he withdrown the offer as well few days before and agent knew it as well part of the withdraw reason is yopa agent delaying the process as he booked and paid for the survey but agent canceled the date and didnt offer, got back with another ( yopa agent at that time was telling me she is on the case and chasing everyone). At that time was so stressed as had to pay 2 mortgages and lost confidence in yopa and its agent that offered €10.000 discount to the buyer myself to save the sale which he agreed to. Process continued but this time me comunicating to the buyer directly as after confronting yopa agent about not checks been done previuosly,not confirming viewings on yopa hub and them expiring, declining the servey date etc etc she told me not to contact her again and blocked me on watsapp at 10pm in the evening. Even she unblocked me the following morning didnt want to speak to her ever again and she didnt have a clue what she was doing or simply was not interested in selling the house as she had me signd fixed price sale fee nomatter sold or not. At the end I couldnt manage the sale myself as had no experiance/knowledge in the sale process and had no any kind of help even shown inerest from yopa team how its going so had to say no to the buyer who tried to lower price even more and choose another estate agent. Yopa head office/complain team. After few withdrown offers and specially after first accepted offer from the person on the benefits I contacted the yopa main office and requested a new agen as I beleaved I have full right for that if one is incompetent and find out that thats the only one they have in Stockport but will look into speaking with her about what is going on. Main office even asked why I havent checked the buyers incomes ( buyer on benefits) when asked if wasnt it agents job person shut up. Straight away I got a call from the agent telling me because of my complaint she is refusing to process the sale even she booked 7 viewings for tonight unless I call head office and take my complain down ( there were no viewings on yopa hub booked at all but appeared straight away within minutes after she called me...obviuosly me still hoping for the happy ending called yopa back and agreed to give them another chance. Send a complain again about not having another agen, agent being incompetent, rude while replaying my messages, delaying sales, buyer complaying about the agent, agent texting me not to contact her again and blocking me on watsapp at 10pm even we spoke to her few hours ago and it was 4-5 hours since the conversation and text/block. Unblocking me in the morning. For me agent telling not to contact her and yopa not being able to offer the new one is contract termination from yopa side and leaving me on my own so why should I pay them? Aparantly I will have even they partly accepted thier fault ( partly?!) And offered me £200 discount on final price I have to pay them in February by email. Bit later got another email telling because I didnt confirmed that I accepted the offer of minus £200 offer is canceled and I again have to pay in full IOI is it a joke?! Complain department ignoraly was emailing me that they tried calling me but was no answer so asking for another time they can call me. Telling them the time. Waiting for the call,staiering at the phone and them email-I didnt answer! IOI called myself spoke to some guy who was very "concerned and apologetic"told he will call back with the answers-guess if he did?! Now yopa agent told not to contact her, no other agent available. I was forced to find another agency and due to pay £1200 for yopa in February. PLEASE AVOID
YOPA
Building 4, Hatters Lane,, Watford, Hertfordshire
WD18 8YF
0333 305 0202
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 95% | 94.00% | £24,500 | £28,250,000 |
No procedure set.
Last updated at 10/10/2019, 8:03:31 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 16 | 6 | 2 | 1 | 1359 | 88 | 242 | 23 | 65 | 60 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Ali
By : 'Yopasux'
Branch : London, Building 4, Hatters Lane,
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : DE56
Total garbage, agent had no understanding of the market, the area of the pricing, only got us a single viewing in 6 months from someone who wasn't even in a position to purchase, had to give it up as a bad ... Read Full Review
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liza
By : 'Belinda'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Sold price : £123500
Would you recommend ? : Yes
Postcode : WV6
We completed on our flat sale in September. Liza was very helpful, supportive and professional, easy to contact and chased proceedings when necessary. She explained Yopa's pricing options very clearly so that we were able to select with confidence the appropriate one for our sale. She kept ... Read Full Review
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Alan
By : 'Pip'
Branch : London, Building 4, Hatters Lane,
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : IP
Absolutely awful company please avoid. It’s very true you get what you pay for. Traditional estate agents are good at what they do for a reason do not use these cowboys. All they want is your money they have absolutely zero interest in selling your house The Yopa model is to get ... Read Full Review
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By : 'Sherali'
Branch : London, Building 4, Hatters Lane,
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : GU22
I am of the view that this is a waste of time and I have committed to make payment with no feedback, no viewing absolutely ... Read Full Review
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Leza
By : 'Mohammed'
Branch : London, Building 4, Hatters Lane,
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CB1
This is specific to Yopa - Cambridge. The agent did not provide any feedback from the vendor on the offer made. She spoke with me on the phone after I made the offer (in writing) saying the offer is low and that she would communicate to the vendor (as she has to as per Estate Agents Act). ... Read Full Review
By : Leza Baldwin
May 28, 2024Dear Mohammed, I am sorry you felt the need to leave me a 1-star review, to explain again at the point of your offer, which is on our transparent YopaHub system and discussed with the owner at the...
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Ben
By : 'ANGELA'
Branch : London, Building 4, Hatters Lane,
Services : Online Auctions
Sold price : £180000
Would you recommend ? : No
Postcode : NR30
They couldn't sell toffees in a Toffee Factory, disgraceful, please for your own sanity don't ask them to sell your house, they need to go back to basics and learn what a phone is, and learn that when a customer calls, ...answer it, because it might mean they want to view a house.... ... Read Full Review
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Kenny
By : 'Florin'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ML1
Kenny, the local Yopa agent, was really efficient, responsive and provided great support and advice throughout the ... Read Full Review
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Angela
By : 'Mr'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Sold price : £447000
Would you recommend ? : No
Postcode : DG5
All went well with Yopa with the local Agent Angela being helpful and efficient. The sale happened after a small 2 week hiccup and the the money was with our solicitor who paid us the balance after having paid Bill's including nearly £3000 to yopa. Problem being we had already paid ... Read Full Review
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By : 'khan'
Branch : London, Building 4, Hatters Lane,
Services : Property Management
Sold price : £290000
Would you recommend ? : No
Postcode : S7
extremely rude bad staff sheffield people not use them ... Read Full Review
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By : 'Lucy'
Branch : London, Building 4, Hatters Lane,
Services : Online Auctions
Sold price : £190500
Would you recommend ? : No
Postcode : OX4
We viewed a flat in Oxford which was marketed by Yopa and up for auction. The empty property had no chain, had initially been brought to the market a year earlier, and had two failed sales. We used the 'buy now' service on the site and immediately paid the required £6,900 buyer's ... Read Full Review
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Richard
By : 'July'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : NG3
Going with Richard Fentum to sell my house was absolutely the best decision. Richard clearly is an experienced Estate Agent, whose honest and no nonsense approach was very refreshing. My house was sstc after just 4 days, and his advice on both my sale and with property I wanted to buy was very much ... Read Full Review
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Callum
By : 'Melissa'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Sold price : £125000
Would you recommend ? : No
Postcode : SA15
Felt completely conned by our agent who 1. Over valued the property massively leading us to put the property on the market - a realistic valuation would not have. Not only this bit he was more interested in a quick sale and not pushing for more than he was in what was best for us the seller. The ... Read Full Review
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Phil
By : 'Kam'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : S1
Under no circumstances use Phil Williams (Yopa Sheffield) to sell your house. When trying to get your business he will appear friendly and professional. However, as soon as the contract is signed with Yopa to sell the property you will be staggered by his ineptitude (and likely never hear from him ... Read Full Review
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By : 'Parabaz'
Branch : London, Building 4, Hatters Lane,
Services : Online Auctions
Would you recommend ? : No
Postcode : SS7
Yopa promised the earth but spectacularly failed to deliver. The local agent was confident of selling in a matter of hours but, several months later, no sale and only 3 viewings. The approach is completely passive- take a few (unprofessional looking) photos, upload to the usual sites and sit back. ... Read Full Review
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Neill
By : 'Carol'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : No
Postcode : GL52
Shockingly bad!!! Avoid at all costs. Neil Challinor (Gloucestershire) literally stopped returning our calls and messages once SSTC and we needed help. YOPA get paid either way so effort and care are zero both on a local and head office level. I have bought and sold numerous times but our ... Read Full Review
Bad! I would rather have paid three times more and got looked after. P.S. You need an option for “I tried to sell a property”
By : Neill Challinor
Apr 27, 2023This person is hitting out at Yopa and myself due to a buyer of her property reducing their offer, following a survey which showed some major problems with the property, and would have cost a lot of...
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By : 'Jurgita'
Branch : London, Building 4, Hatters Lane,
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SK3
AVOID YOPA Not worth even one star. Absoliute waste of time and money, nerves. Signed with them unfortunatelly in spring. Stockport,Manchester agent talked me into fixed price plan with them. Stupid me agreed as market was really good for sellers and had really high confidence in my property as ... Read Full Review
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By : 'Lynn'
Branch : London, Building 4, Hatters Lane,
Services : Online Auctions
Would you recommend ? : Yes
Postcode : L15
My local yopla agent, ian was very knowledgable and helpful when guiding me through the valuation process of my property ... Read Full Review
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Chris
By : 'Martin'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : CM14
Chris has been great from start to finish, couldnt ask for more. Saving a huge amount on Fees and the service has been outstanding I feel we are getting more for our Fee than what he previous agent did for over double (and didnt sell) ... Read Full Review
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Chris
By : 'Elizabeth'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM2
If Carlsberg did estate agents it would be Chris. Helped me from start to finish and no question was too big or too small, made me feel like I was his only client, so friendly and does everything he can to help you through the ... Read Full Review
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By : 'Louise'
Branch : London, Building 4, Hatters Lane,
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT20
hardly any viewings. Offers from people that don´t exist. Absolute scam Hardly any viewings. The property was on the market for 2 months with only 11 viewings. Apparently 3 offers but one of them hadn't even sold. The other 2 offers were way under the asking price. When asked to chase up ... Read Full Review
